Wireless

Our University of Louisville wireless network provides four different connections on all campuses with 802.11n dual band 2.4/5GHz WiFi. We recommend using our ITS on-boarding tool to assist with the set-up of your devices for the best connectivity and with extended certified access (up to 5 years). The four types of wireless access are available, depending upon your needs and UofL sign-in options:

Eduroam
is the preferred UofL wireless network for students, faculty and staff based on the most secure encryption and authentication standards available. Our eduroam wireless service provides secure access for users on campus from other participating institutions that also utilize eduroam. Logging-in to verify your UofL credentials to initially set up the service is required. Use our ITS on-boarding tool to begin. See details for more information on this wireless network and extending your account for wireless access at other participating universities and institutions. A configuration guide for specific devices is also available for assistance.

ULsecure
is another UofL secure wireless network for students, faculty and staff which encrypts data in order to prevent intrusions and interception of traffic. This Wi-Fi connection also requires a valid UofL userID and password. A configuration guide for specific devices is also available for assistance.

ULsponsor
is our wireless network that allows unlimited but unencrypted access for frequent or short-term guests to UofL. Sponsorship by a UofL faculty or administrative staff is required for this type of WiFi account. More information about setting up and managing sponsored guest accounts in the ULsponsor Portal is available in our Knowledge Base.

ULvisitor
allows for open, short-term use. With no sign-in required, this connection is primarily for UofL’s visitors and guests who need wireless access. WiFi sessions on ULvisitor are limited to 6 hours on HTTP and HTTPS sites and sessions automatically log out after 30 minutes of inactivity.

SET-UP, ACCESS INFORMATION AND OTHER LINKS

Use our ITS on-boarding tool to begin. See details for more information on this wireless network.
To sponsor a guest, visit the ULsponsor Portal using a VPN or on-campus access to create an ID-sponsored guest account. Enter your UofL userID and password to begin the process. After you sign-in, you will be directed to a page where you create and manage accounts. The system will auto-generate a user name and password after you have entered and submitted the appropriate information. For more information see our portal guide .
To access ULsponsor guest service:
Select the SSID ULsponsor from your device's list of available wireless networks.
Open a browser and load any URL to display a UofL guest log-in page. If your homepage is set to a secure web page (https), this network will be unable to redirect your browser to our log-in page.
Log-in with your sponsored guest userID and password. After you log in, you can use this network as you would at any open access WiFi.
For more information on the ULsponsor service or setting up your specific device, details are in our Knowledge Base.
To access the ULvisitor network on campus:
Select the SSID ULvisitorfrom your device's list of available wireless networks.
Open a browser and load any URL; you will be redirected to an access page (on some mobile devices, the access page should open automatically). If your homepage is set to a secure web page (https), this network will be unable to redirect your browser to our log-in page.
Click Accept to acknowledge the Terms of Use. Your browser will be sent to a confirmation page and from this page, your access should be available.
For more information on the ULvisitor service or setting up your specific device, details are in our Knowledge Base.
Of course! You can contact the ITS Help Desk online or call us at (502) 852-7997.

UofL has partnered with Apogee and Pavlov Media to provide the wireless network for our residence halls. Wi-Fi in UofL Housing is not part of ITS coverage. The companies have their own support services and are listed on Housing’s Service and Amenities webpage.

With WiFi Calling, users can make and receive voice and video calls over a WiFi connection instead of using your cellular connection. While we recommend the use of WiFi calling features (voice and text), especially for indoor offices where regular cellular service experiences issues, UofL is not responsible for any resulting carrier’s service costs.

WiFi Calling is allowed on all of UofL’s wireless network options. Utilizing ULsecure or Eduroam services are preferred. With ULvisitor, your data is being sent over an unsecured network but considered safe as mobile carriers typically encrypt voice data.

Cellular Carrier Quick Links:

**E911 Disclaimer** During an emergency, wireless VoIP technology may not provide the most timely or accurate location data if used for a 911 emergency call. Calls may be misdirected to the wrong emergency response center or there may be errors in determining the callers’ location. Always use a wired handset for 911 calls, when possible.