Support

Helpdesk

Centralized tech support for issues like password resets, account access, wireless setup and university device repairs. Available via phone, live chat or walk-in.

Submit Service Ticket

Report technology problems or outages directly to ITS service teams for resolution. Includes issues with VoIP phones, compromised accounts and more.

Tech Support

Comprehensive assistance for desktop computing, device recommendations and remote support via Bomgar screen sharing.

Classroom Support

Help with classroom technology setups and troubleshooting to ensure smooth instructional experiences.

1:1 Assistance

Personalized, walk-in support at iTech Connect on Belknap Campus. Bring your device or use a university computer for help with tech questions.

Self-Help and How-To

Access the ITS Knowledge Base for guides, tutorials and troubleshooting steps to resolve common tech issues independently.

Passwords and Accounts

Support for activating accounts, resetting passwords and resolving access issues, including help with compromised accounts.

FAQs

Quick answers to common questions about university technology services, accounts and support options.