UofL Employees and students can request a refund for Printing Services through the Cardinal Printing Refund Form. A refund will result in a credit to your Cardinal Card for the amount due based on services not rendered as complete. By submitting the form, you are requesting that your Pharos print account be reviewed based on the service data collected.

Examples include: If you were charged for a print that did not occur due to the device having a paper jam. Or due to insufficient toner, a legible result was not produced.

Please complete the entire form to request a refund/credit for printing services onto your Cardinal Card. You should allow at least 3 business days for verification of services and processing of the credit to your Cardinal Card account.

If you have any questions regarding a Canon Print Device, contact the IT HelpDesk.

If you have any questions regarding your Cardinal Card account, contact the Cardinal Card Office.

Request Form