Support

Summer 2017 students should check their email for instructions on completing the course(s) now.
Fall 2017 students can access the courses in late July.  Check your UofL email for more information at that time.

AlcoholEdu & Haven Online Technical Support Center

Should you experience technical difficulties or require support, the EverFi Online Technical Support Center is available 24 hours a day, 7 days a week. Click on the “Technical Help”button located in the upper right-hand corner of every screen or call 866-384-9062. You do not need to be logged into the course to access the Technical Support Center.

UofL AlcoholEdu & Haven Support

If you have other questions or issues, including questions about a hold on your account, email alchaven@louisville.edu or call 502-852-6513.

If you are required to complete either (or both) programs, you will receive an email at your cardmail account. Access AlcoholEdu and Haven via a link sent in the email.  Fall students will be able to access the course through ULink beginning July 24. 

Troubleshooting Guide