Support

Links to AlcoholEdu and Haven will be taken down from ULink in preparation for the rollover to the 2017-2018 academic year.
If you have a hold on your account, email to gain access to the courses.

AlcoholEdu & Haven Online Technical Support Center

Should you experience technical difficulties or require support, the EverFi Online Technical Support Center is available 24 hours a day, 7 days a week. Click on the “Technical Help”button located in the upper right-hand corner of every screen or call 866-384-9062. You do not need to be logged into the course to access the Technical Support Center.

UofL AlcoholEdu & Haven Support

If you have other questions or issues, including questions about a hold on your account, email alchaven@louisville.edu or call 502-852-6513.

Newly admitted students: if you are required to complete either (or both) programs, you will receive an email at your UofL email account sometime during the summer - exactly when depends on whether you start in the summer or fall semester and when you register for classes. Be sure to check your UofL email account regularly. 

Troubleshooting Guide