*Registration   *Agenda   *Faculty   *CE Credit  

Course Description and Target Audience
This multidisciplinary symposium will allow participants to gain greater insight for assisting members from different cultures, focusing on the Latino and Somali cultures. Participants will have the an opportunity to interact and gain a greater mutual understanding resulting in improved care for patients.

The target audience is health professionals who treat members from different cultures: office managers, physicians (all specialties), medical staff, hospital staff, social workers, nurses, certified medical assistants, psychologists, anyone who interacts with our Passport members.

Agenda:
October 7, 2009
6:00 PM    
Registration/Dinner
Keynote Speaker

6:30PM   
Never Giving Up on Life       
Fred Gross

8:15 PM                   
Closing Remarks

Agenda:
October 8,2009
7:30 AM                   
Continental Breakfast/Registration
   
8:30 AM                   
Opening Remarks
                       
8:45 AM
Workshop I
Somali Culture and Medical Care
Katie Amaya                                                                        

Workshop II   
Cultural Competency for Health Care Providers
Latin American Cultures in Kentucky
Haydee Canovas, ARNP
                      
10:00 AM                   
Break
                       
10:15 AM                                                      
Repeat of morning sessions   

11:30 AM               
Moving Policy into Practice – Implementing a Nationally Endorsed Framework and
Preferred Practices for Measuring and Reporting Cultural Competency
Nicole McElveen, MPH

1:00 PM                   
Break

1:15PM               
Cultural Competency and Disabilities
Jim Kimbrough

2:45 PM                                             
Cultural Factors in Health Literacy
Shani Dowd

4:00 PM                                     
Closing Remarks

Faculty
Haydee Canovas , ARNP   
Take Care Clinic

Shani Dowd, B.A., L.C.S.W.   
Director of Culture InSight
Harvard Pilgrim Healthcare Foundation

Fred Gross   

Katie Gruner Amaya, MPH    
Minnesota International Health Volunteers

Jim Kimbrough   
Chairperson, Leadership Team
Advocates for Reforming Medicaid Services

Nicole McElveen, MPH   
National Quality Forum

Jacquelyn Simmons, MD, MPH, CPE

Continuing Education Credit
Physician Credit - The University of Louisville Continuing Health Sciences Education office designates this educational activity for a maximum of 7.75 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Nursing Credit - This program has been approved by the Kentucky Board of Nursing for a total of 9.3 contact hours (2.4 on Oct. 7 and 6.9 on Oct. 8) through the University of Louisville School of Nursing, provider numbers 3-0046-01-2013-92 and 3-0046-01-2013-93, expiration date January 31, 2013. The Kentucky Board of Nursing approval of an individual nursing education provider does not constitute endorsement of program content. Participants must complete entire session, provide license and social security number and complete evaluation to receive contact hours.

Registration
Registration Fee:  Free for all registrants

To Register, please contact Loretta Estes: 502-585-7932 or

Loretta.estes@anerihealthmercy.org

Parking
For those coming to The Brown Hotel by car, parking is available in an attached enclosed garage. Overnight self-parking is $18.00/night. Overnight valet parking is $23.00/night.

Driving Directions
For driving directions, go to http://www.mapquest.com

Learning Objectives & Outcomes
OBJECTIVE: Discuss specifics about Latino and Somalia cultures that contribute to their non- compliance
with some treatment options.
OBJECTIVE: Explore the special needs of people with disabilities.
OBJECTIVE: Identify basic processes of health literacy.
OBJECTIVE: Describe potential barriers to the quality of communication in the medical encounter.
OBJECTIVE: Identify potential quality improvements in patient provider communications.

OUTCOME: So that the healthcare professionals will be able to treat and educate their patients.


Background/Needs Assessment
Health literacy is an important aspect of culturally competent healthcare. How a patient understands and uses health information is directly tied to his or her cultural attitudes and beliefs. The patient’s health literacy can be affected not only by cultural beliefs, but also by low educational level and limited English proficiency. The culturally competent healthcare professional must not only respect the patient’s culture and beliefs, but also his or her ability to understand the health information being provided. Health professionals incorporate health literacy principles into their practices, programs and policies as a means of reducing health disparities and increasing positive health outcomes.

Speech, language, and hearing professionals must be culturally sensitive in order to provide clinically competent services. Culturally competent providers not only have clinical knowledge of disorders and recommended treatments, but also acknowledge the beliefs and values unique to their clients.

How health literacy is related to cultural competence may be viewed in different ways. As a culturally competent professional, you must understand and respect not only a person's culture, beliefs, wants, and needs, but also his or her ability to understand, process, and use health information to make informed decisions about their care. An individual's use of health information is directly tied to his or her cultural background and beliefs. When developing or selecting educational material or talking with a patient, student, or family, you should consider health literacy as a part of the person's overall needs. In this view, it is cultural competence for which the professional strives, with health literacy as an important component of that competency.

Special Services
If you need special accommodations due to a disability, or for an alternative form of course materials, please contact us: chse@louisville.edu
Continuing Health Sciences Education fully complies with the legal requirements of the ADA and the rules and regulations thereof.

Accreditation
The University of Louisville School of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.