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Dealing with Difficult People

Some people are just plain hard to get along with, but you don’t have to let them get under your skin. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence. In this workshop, we will examine the characteristics of a difficult person, what challenges may be the root cause of their behavior, as well as strategies for understanding and coping with the difficult behavior.

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