Web at UofL

Resources and information for those who create and maintain UofL websites

Frequently Asked Questions

Project

What is the timeline for the project?
The campus community will begin seeing changes within the 2023 calendar year and extending for the next several academic cycles as content is reimagined. A detailed history of the project is also available for your review.
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Will all UofL websites be included?
Eventually, yes. The massive overhaul is being split into multiple phases so it won’t all happen at once. There is over a decade worth of content to consider, but ultimately this will transform all websites at UofL in differing capacities.
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Is Plone going away?
Yes. The Steering Committee and workgroups have identified all requirements and thoroughly investigated all options to fit the university’s needs. As a result, a new content management system (CMS) has been selected for the university. Beginning in 2023, we will begin a multi-phase transition from Plone.
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Interim Homepage

What is the purpose of the interim homepage?
Across the entire UofL web presence, improvements will be released over several academic cycles. In the shorter term, UofL needs a solution to fix majors issues with its homepage and improve paths to key content. The interim homepage aims to:
  • Prioritize prospective audiences (especially students)
  • Provide easier access to key content and tasks
  • Align with UofL design and branding guidelines
  • Prioritize mobile device experience
  • Create space for content—in the right order—to effectively make the case for UofL to prospects
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What does a mobile-first approach mean?
By 2025, 72% of web users will use mobile devices only. At UofL, 58% of students are already starting the application process from a mobile device. A mobile-first approach:
  • Prioritizes user experience on the smallest screens
  • Considers limited bandwidth and multitasking abilities
  • Prioritizes essential features and actions first
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How were decisions made about which links to include on the homepage?
Our team conducted extensive research with students, faculty and staff representing units across campus. Based on the research findings and best practices in higher education website architecture, the interim homepage uses techniques to align with our users’ behavior and preferences:
  • Minimize required reading—use short, concise headings
  • Limit choices—such as the number of links in a single list—to minimize “cognitive load,” i.e. how much information the user has to consider
  • Make the items they need most more prominent
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Where can I find links that used to be on the homepage?
Many of the links that previously lived on the homepage are now included on new top-tier pages designed to guide users on tailored pathways. These new pages are focused on specific audiences or topics and include:
  • Students
  • Parents & Family
  • Faculty & Staff
  • Industry & Community
  • Life at UofL
  • Student Success
  • Cost & Aid
  • Apply
  • Maps & Directions
Additionally, if you need to access the old homepage for any reason, you can view it at my.louisville.edu until December 31.
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Other

Will I have to rebuild my current website?
The migration path of current content has not yet been identified. Since the places and ways that we communicate and share information online will be changing significantly, we will be giving great consideration to what happens to existing content. Be sure to stay tuned to UofL Today for updates or reach out to one of the committee members for the latest information.
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We recently launched/redeveloped our site. Will we have to switch?
Eventually, yes. However, due to the complexity and length of this project, that migration date may be further into the future than you may think. Once the committee has announced a migration timeline, units will have a better understanding of this process.
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Our group never used Plone. Will we have to switch?
Yes. One of the primary goals of the Web Improvement Project is to centralize the platforms which help create, distribute and promote valuable campus content. Not having all UofL entities in a central environment (e.g. a content management system) prohibits this and causes inefficiencies, inconsistent messaging to our audiences and unnecessary overhead.
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Our website has a different address (.com, .org, etc.). Will we be affected?
If your unit or group has a website that:
  • Is funded with UofL money
  • Is in direct support of the university’s mission
  • Then regardless of domain extension, your site will be impacted by the decisions and standards put forth in this project. Specifics on this (e.g. continued use of non-.edu domains) will be announced at a later date.
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