Phone Set up & Support

Checking Voicemail from Home or Cell Phone

To retrieve voicemail messages from your work office number call 852-3434. You will be prompted to put in your phone number, then your passcode to voicemail.

Forwarding Voicemail to Email

The “Single Inbox” feature synchronizes your UofL voicemail messages with your UofL Exchange (Outlook) email.
Single Inbox FAQs

Forwarding Phone Calls From Your UofL Phone to Your Home or Cell Phone

*Please note that this cannot be done remotely. It must be done from your Cisco phone.

  • Press the CFwdALL soft key located on your work phone and dial the forwarding number. If your phone number is not a 502 number, dial 1 then your phone number. 
  • To cancel call forwarding: Press the CFwdALL soft key again.