Clearing Your Cache and Cookies

Select your browser below to learn how to clear the cache and cookies.

• Edge
  1. Press and hold Ctrl+Shift+Del on your keyboard.
  2. A window should appear.
  3. Change the time range to “All time”.
  4. Select “Cookies and other site data” and “Cache images and files".
  5. Click “Clear now”.
  6. Your Cache and Cookies are now cleared.
• Firefox
  1. Press and hold Ctrl+Shift+Del on your keyboard.
  2. Mac Users: Cmd+Shift+Del.
  3. A window should appear.
  4. Change the time range to “Everything”.
  5. Select “Cookies” and “Cache”.
  6. Click “Clear Now”.
  7. Your Cache and Cookies are now cleared.
• Chrome
  1. Press and hold Ctrl+Shift+Del on your keyboard.
  2. Mac Users: Cmd+Shift+Del.
  3. A window should appear.
  4. Change the time range to “All time”.
  5. Select “Cookies and other site data” and “Cached images and files”.
  6. Click “Clear data”.
  7. Your Cache and Cookies are now cleared.
• Safari on Mac OSX
  1. Select the "Safari" menu item.
  2. Select the "Preferences" option.
  3. Select the "Privacy" tab.
  4. Select the "Manage Website Data" button.
  5. Select the "Remove All" button.
  6. Select the "Done" button.