Beginning Friday, February 27, 2015 at 5 p.m., Information Technology will upgrade the PeopleSoft system. During the upgrade, which will occur over the weekend, users will be UNABLE to access ULink Student Services such as Student Account information. If you need hard copy information from any of these applications, please print prior to 5:00 p.m. on Friday, February 27, 2015. We anticipate access to ULINK system is scheduled to be back up by 8:00 a.m. Monday morning, March 2, 2015. We thank you for your patience.
SPRING 2015 Tuition and Fees Balances due at this time are considered PAST DUE. In order to avoid any late payment fees or Bursar Registration Holds, please review your account on ULINK. If you need any assistance on your balance due, please contact the Bursar’s Office at 502-852-6503 or via email
Effective July 1, 2014, the Cashiering Transaction Operations will be available Monday through Friday from 9:00AM until 4:30PM for cash or check payments and departmental transmittals/deposits. Any Cashier’s Check or Money Order payments made after 4:30pm will be processed on the next business day. CUSTOMER SERVICE REPRESENTATIVES will continue to be available Monday through Friday from 9:00AM until 5:00PM and the Front Office Lobby will remain open until 5:00PM to answer questions and assist students with online electronic check or credit card payments at the Houchens Main Lobby Payment Kiosks.
WELCOME TO THE BURSAR'S OFFICE
University of Louisville Bursar's Office mission is to provide friendly, courteous, and professional service to our students, families and the University community. Our main focus on our customer service would include, but not limited to, presentation of accountability, accuracy, efficient, empowering our students, integrity and professionalism. We will model our focus to skillfully and respectfully assist our students with each inquiry or transaction using the knowledge and best judgment in being consistent and fair in dealing with the needs of our students, families and the University community. All of our focus for implementing this mission statement will remain in line with the University’s overall values and mission statement.
- Increased performance and improved quality and accuracy of work
- Streamline processes that are easier to manage and empower our students to complete their student account business independently and accurately
- Creativity and open-mindedness with our processes and understanding the needs of our constituents
- Maintenance of education, training and growth opportunities for members in the Bursar’s Office
- Continued evaluation of current policies and procedures to serve the needs of the University community as a whole
Select the desired semester to view payment plan options:
You may receive notification regarding your tuition bill; HR will be reviewing employee grades for the Fall 2014 semester once they post in December and approving employee tuition remission for Spring 2015 thereafter. We will also be receiving Dependent Tuition Remission approvals after charges apply for the Spring 2015 semester. It is very important that you continue to monitor your student account via ULink and pay any fees by the due date. If you have not already done so, please submit a tuition remission request for you or your dependent.
Avoid additional fees: Check your UofL e-mail account regularly for your student billing statements and other important messages. To avoid late charges Log into ULINK and pay your account by the posted due date.
PARENTS: Your son/daughter may request that you receive electronic billing notifications. This allows a student to notify another person, who may be making a payment, of account information and due dates to avoid late charges. The student must authorize this via their ULINK account under the “Authorized Payer" process.
Set-up a billing e-mail address:
- Log into <ULINK>
- Select the "Student Services" tab
- Select “Authorized Payer”
- Select “Add an Email Address”
- From the drop down box, select "SF-Payer"
- Enter Email Address
- Select Save
Do not discard your UofL Higher One Card. You must use the number on the front of your UofL OneCard and visit the Higher One website to make your refund choice. UofL issues all refunds through Higher One. If you are in need of a replacement card, please contact the Bursar's Office or Higher One to reissue your card.