Education Resource & Technology Center

The ERTC supports the College's faculty, staff, and students by providing resources to assist in the incorporation of technology into instruction.

All of our Center Services (featured below) are open to all University faculty, staff, and students.

KBOX - ERTC Service Support

Submit a ticket

If you're faculty, staff, or a student worker and you need any assistance with technology issues, please submit a ticket through the KBOX service system and the appropriate ERTC staff member will help you.

Canon Print Drivers

Canon printers have been installed throughout the Porter Education building. In order to print from your computer (faculty/staff only), please install the appropriate Cannon Print Drivers.

Windows Users:

Please uninstall print drivers before downloading - see instructions.

Install Print Driver for PC


MAC Users:

Please uninstall print drivers before downloading - Uninstall Now.

Install Print Driver for MAC


ERTC Computer Lab Availabilty

View ERTC Room Reservations

There are 2 rooms and 3 computer labs available in the ERTC. If you would like to view the availability of the please view our reservation calendar. Feel free to call the ERTC to schedule a reservation.

TeamViewer Online Meeting Software

The CEHD has purchased a license to online meeting software TeamViewer. Download TeamViewer.

Center Services

  • Printing (Color and Black & White)
  • Faxing
  • Copying
  • Computing
  • Laminating
  • Die Cutting
  • Video Teleconferencing Room

College Services

  • Technology Classrooms
  • Desktop/Laptop Support
  • Software Support
  • Web Services and Support
  • Equipment Checkout (Faculty & Staff only)