Meet the Team

Meet the Team

Debbie Massey | Desktop/Server SupportNeil Gallacher | Clinton Coulter | Sonny Long | Application Support | Keith Henderson | Julie Dunlevy | Adam Gibson | 


 Debbie Massey

Program Assistant Sr.

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Desktop Support responds to requests for assistance in troubleshooting some-900 computing devices, including desktop, notebook and thin client computers. Audio/visual support is also provided, maintaining lectern computers and projectors in our classrooms. 

Server Support maintains the computing infrastructure that backs ULSD’s academic, clinical and research functions. Other “behind the scenes” systems supported include our highly-virtualized Citrix environment comprised of virtual servers and hundreds of virtual desktops.

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Neil Gallacher

Manager, Desktop/Server Support

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Clinton Coulter

Technology Specialist Assistant

 

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Sonny Long

Technology Specialist

 

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Application Support carefully guards each of the software-based applications supporting the many interactions between ULSD faculty, staff, students and patients. Applications such as axiUm and MiPACS are configured, tweaked and updated with new enhancements. Ongoing training is provided through downloadable “how-to” documents and organized training classes, whether to a large group or in the Dental Informatics training lab. Support of Oracle and Microsoft SQL database instances and servers keeps track of our valuable data used in creating reports and data analysis.

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Keith HendersonKeith Henderson

Systems Manager

 

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Julie Dunlevy

Systems Analyst

 

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Adam Gibson

Administrative Systems Analyst

 

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