Meet the Team

Neil Gallacher | Debbie Massey | Desktop/Server SupportIan Stebbins | Richard WrightAndrew Smith | Ethan Ball | Application Support | Keith Henderson | Nathaniel Dalton | Clinton Coulter


Neil Gallacher

Director, Dental Informatics

Originally from Liverpool, England, I have been in IT for over 15 years, ¾’s of which have been spent supporting IT needs on the worlds Oceans, working for a Cruise line. My ship life career began outside of it and a good few years before too, starting in 1999. I landed in the US after finishing up on ships in 2017, and eventually began working here at the Dental School as one of the Server admin techs managing the virtual environment. I moved in to the Role of Server Manager in September 2018 and to Interim Director in April 2019. I was lucky enough to land the role on a permanent basis in November 2020 and have been very lucky to have the team I have, supporting the schools IT needs and growth.
Outside of work, my passions are my family, my football team, Liverpool FC, yes that’s football, cooking and the odd bit of DIY.    

 Debbie Massey

Program Assistant Sr.

I have worked for the School of Dentistry Dental Informatics Department for the past three years and I greatly enjoy working with the Faculty, Staff, and Students. More than likely I will be the first person you see upon entering the office and I have a passion to help you get the answers you need for your technical questions.  

 

Desktop Support responds to requests for assistance in troubleshooting some-900 computing devices, including desktop, notebook and thin client computers. Audio/visual support is also provided, maintaining lectern computers and projectors in our classrooms. 

Server Support maintains the computing infrastructure that backs ULSD’s academic, clinical and research functions. Other “behind the scenes” systems supported include our highly-virtualized Citrix environment comprised of virtual servers and hundreds of virtual desktops.

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Ian Stebbins

Desktop Manager

Ian is a Marine Corps veteran who has been with the Dental School for 3 years now. He has always had a passion for computers and got his Associates in IT from Sullivan University back in 2019. Ian has taken the position as Desktop Manager and looks forward to continuing their positive progress, moving the desktop team forward, while providing excellent service to our students, staff, and faculty. When not at work he enjoys spending time with his wife and two dogs, Opal and Oswald.

 

Richard Wright

Technology Specialist 

Richard has 4 years of experience in the Information Technology sector. He received an Associate of Arts from Jefferson Community & Technical College and fell in love with the IT/Networking course taken during this time. After performing laptop repair with UPS for over a year he joined the School of Dentistry as a Technology Support Assistant. He enjoys spending his time with his wife Brooke and his two dogs Oscar and Morty. 

 

Andrew Smith

Technology Specialist Assistant

Andrew is new to working in the Information Technology with this being his first job in the field after 10+ years of working in customer service. He is currently pursuing his Associate of Applied Science degree in IT support from Ivy Tech Community College. When he is not at work, he enjoys spending time with his wife Emily, and his son Theo.

 

 

Ethan Ball

Technology Specialist 

I have almost two years of experience in the information technology field. I started with a small IT service provider before taking the Technology Specialist role at the School of Dentistry with the expectation to develop my skills and professional career. When I am not at work, I enjoy spending time with my soon to be wife and volunteering at my church. 

 

Nathaniel Seitz

Systems Manager, Servers

Nate has worked in the field of information technology for over fifteen years in various capacities. Starting in deskside support, transitioning to Unified Communications, and most recently Systems Administration. Outside of tech, Nate enjoys the outdoors. He Captains a competitive paintball team and, when time permits, loves camping with his wife and two children.

 


Application Support carefully guards each of the software-based applications supporting the many interactions between ULSD faculty, staff, students and patients. Applications such as axiUm and MiPACS are configured, tweaked and updated with new enhancements. Ongoing training is provided through downloadable “how-to” documents and organized training classes, whether to a large group or in the Dental Informatics training lab. Support of Oracle and Microsoft SQL database instances and servers keeps track of our valuable data used in creating reports and data analysis.

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Keith Henderson

Systems Manager, Applications

Keith has worked in information technology for over 42 years in healthcare and the construction industries. He started his career programming computer systems that could fill a warehouse and developing software coded on paper punch cards. He enjoys time with his wife Scarlet and working out at the gym with his son Graham; he also enjoys playing racquetball and pickleball.

 

 

Nathaniel Dalton

Systems Analyst

Nathan has 14 years of professional experience in the information technology sector. He received his bachelor’s degree in Bio-Informatics from Indiana University Southeast and his Masters in Biology from The University of Louisville. Nathan has a love for science and technology, so it was a natural fit for him join the University of Louisville School of Dentistry team where the biological and technological world intertwine.

 

 

Clinton Coulter

Administrative Systems Analyst

Clinton has worked for ULSD in two distinct roles. Originally a technology specialist assistant, he has taken an administrative systems analyst role with the expectation that he will continue to develop his skills as an IT professional. He enjoys backyard life on the deck when off-duty.

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