WELCOME TO THE OFFICE OF THE BURSAR
The Office of the Bursar is committed to providing students, families, and the University community support in meeting their financial obligations to the University while serving in an environment of equality, responsibility and dignity. To best assist the University of Louisville community, we strive to provide exceptional customer service in making the student billing and payment process as accurate, accessible and seamless as possible. Our open-door policy allows our staff to be readily available to provide assistance by email, phone and in-person visits during normal business hours.
The Cashiering Transaction Operations will be available Monday through Friday from 9:00AM until 4:30PM for cash or check payments and departmental transmittals/deposits. Any Cashier’s Check or Money Order payments presented after 4:30pm will be processed and reflected on your student account on the next business day.
CUSTOMER SERVICE REPRESENTATIVES will continue to be available Monday through Friday from 9:00AM until 5:00PM and the Front Office Lobby will remain open until 5:00PM to answer questions and assist students with online electronic check or credit card payments at the Houchens Main Lobby Payment Kiosks.
**Our office will begin to process eligible Spring 2017 refunds on January 4, 2017. Eligible refunds will be electronically sent to Bank Mobile.**
- Students registered on or before November 21st Tuition was due December 9, 2016
- Students registered on or after November 22nd, tuition is due January 13, 2017
Email Notification Policy
The official method of communication with the University of Louisville Bursar's Office is via the University issued email account. In order to stay informed and aware, students are required to set up and maintain their email accounts. You should check your email frequently.
If our office does need to mail a check, document, form or notice, we will use the permanent address from your ULink account.
PARENTS: Your son/daughter may request that you receive electronic billing notifications. This allows a student to notify another person, who may be making a payment, of account information and due dates to avoid late charges. The student must authorize this via their ULINK account under the “Authorized Payer" process.
Set-up a billing e-mail address:
- Log into <ULINK>
- Select the "Student Services" tab
- Select “Authorized Payer”
- Select “Add an Email Address”
- From the drop down box, select "SF-Payer"
- Enter Email Address
- Select Save
University of Louisville requires all students to accept a Statement of Financial Responsibility. An acknowledgement of the statement is required prior to each term registration.