Bill Rouse is passionate about helping businesses improve, from eliminating waste in everyday processes, to revamping a quality system so it is more effective, to driving change so that every employee feels engaged and empowered. Bill has worked as a quality director at a major machine manufacturer - resurrecting the quality culture and implementing the new ISO 9001:2015 standard. He has also spent time as a project manager, driving lean transformations, rapid quality improvements and front-line leader development with several companies across the USA and Mexico. Before that Bill ran his own manufacturing and service companies, focusing on injection molding and service support businesses in Kentucky.