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UofL HigherOne Card Student Refund Payment Services

by ltfehl01 last modified Aug 10, 2012 02:44 PM

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Access Your Account
Frequently Asked Questions (pdf)
ATM Locations
Learn About Higher One
Additional Information

 

University of Louisville has partnered with Higher One, a financial services company focused solely on higher education, to offer faster delivery of refunds to students. All refunds are processed by Higher One.  The University will NOT issue refund checks, so you MUST use you card to access the Higher One website and choose an option for receiving any refund due to you.  The UofL HigherOne Card with the MasterCard logo will provide students with two options on how to receive their refunds. The options are - Easy Refund to the OneAccount or ACH transfer (direct deposit) to the student's bank account.


This card is required for selection of a refund preference. To avoid delay in receiving any money due you, please access the Higher One website and use your 16 digit card number to activate your refund status with Higher One. Even if you do not receive financial aid, you may be eligible to receive a refund from the University of Louisville. For example, if you drop a class during the drop/add period, or if you withdraw, you may be eligible for a refund so don’t throw the card away. Keep your UofL HigherOne Card somewhere safe in case you need to access future funds owed to you.


You will receive a UofL HigherOne Card shortly after you register for classes in your first semester at the University of Louisville. The card will be mailed to your current address on file with the university. If your initial card is mailed to the wrong address, please contact the Bursar’s Office. Once you activate your UofL HigherOne Card and select a preference, any subsequent address change will need to be made both at UofL and at Higher One. (Even if you do not choose the Easy Refund method) Address changes can be made for the university by logging into ULink: LOG IN, Student Services, Personal Information, Home and Mailing Addresses. Changes for your Higher One refund address and the UofL HigherOne Card can be made by logging into the Higher One website. Go to the User Profile tab and then select Address & Phone.

International Students – The UofL HigherOne Card cannot be mailed to an address outside of the U.S. Please log on to ULink and provide a U.S. mailing address. After updating your address, contact the Bursar’s office to ensure a card is sent out to.

Higher One ATM Campus Locations

Withdraw cash from your OneAccount.
View available balance on your OneAccount.
No fee when using your UofL HigherOne Card.
Daily cash limit is $500.

  • Ekstrom Library Café
  • Next to the escalator by the bookstore in the Student Activities Center
  • Main floor of the Houchens Building
  • Health Science Center - First floor of the Kornhauser Library, located outside City Cafe
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CONTACT INFORMATION

Bursar's Office
Houchens Building
Suite 101
Monday - Friday
9:00 am - 5:00 pm
Email the Bursar
Phone: 502-852-6503
Fax: 502-852-7032

Student Billing
Phone: 502-852-6503

Not Enrolled, Past Due Balance
Phone: 502-852-6843

Perkins/Campus-BasedLoans
Phone: 502-852-2687

University Departmental Information

Questions about Student Billing

Email the Bursar

502-852-6503

Campus Locations

Budget & Financial Planning
Phone: 502-852-6166

Grawemeyer Hall
Room 20
Louisville, Ky. 40292

Bursar's Office
Phone: 502-852-6503

Houchens Building
Room 101
Louisville, Ky. 40292

Controller's Office
Phone: 502-852-7072

Service Complex
2nd Floor
Louisville, Ky. 40292

Payroll Office
Phone: (502) 852-2978

Personnel Services Building
1980 Arthur Street
Louisville, Ky. 40208-1707

Position Management
Phone: (502) 852-2978

Personnel Services Building
1980 Arthur Street
Louisville, Ky. 40208-1707

Vice President for Finance
Phone: 502-852-6166

Grawemeyer Hall
Room 20
Louisville, Ky. 40292

 
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