Urgent, Crisis, and Emergency Information

See HERE for information on our operations around COVID-19

If a crisis occurs during Counseling Center hours, you can contact the Center at 502-852-6585 or walk into our office for an urgent consultation M-F 8:30am-4:00pm. In cases of imminent danger to self or others, please call 911 or ULPD.

If a crisis or emergency occurs after Counseling Center hours, please call 911 or contact a crisis hotline or other resource listed below. Hotlines will connect you with a crisis counselor who is trained to help you work through your thoughts and feelings and provide follow-up resources. The other resources provided offer opportunities to connect you to local Louisville professionals that will help you identify facilities in which you can receive mental health care.

Hotlines & Additional Resources:

 The National Suicide Prevention Lifeline: 1-800-273-TALK (8255)

This 24/7 hotline is a national resource which connects you to the crisis center nearest to your location.

Crisis Text Line: Text HOME to 741741

 Text from anywhere in the US to connect with a trained crisis counselor. Available 24/7.

 Centerstone Adult Crisis Line: 502-589-4313 or 800-221-0446

This 24/7 hotline is a resource offered by a local Louisville agency, formerly Seven Counties Services.  Individuals who are deaf or hard of hearing can call using KY Relay at 711.

The Trevor Project: 1-866-488-7386

This 24/7 hotline is a resource specifically for youth ages 13 to 24 who identify as lesbian, gay, bisexual, transgender, or questioning (LGBTQ).


  • Emergency Psychiatry at University of Louisville Hospital: 502-562-3120
  • UofL Department of Public Safety: 502-852-6111
Information on this page may be changed by the university's response to COVID-19.


Counseling Center
Student Activities Center
2100 South Floyd Street, W204
Louisville, Kentucky 40208

Office Hours

Summer 2020

No in-person services.

Mon -Fri: 8am - 5pm

Sat & Sun: closed


Please call for a phone consultation. Due to COVID-19, we have suspended face-to-face services.

Closed on University holidays and closings.

We observe all delayed starts and early closings set by the University.


(502) 852-6585


(502) 852-0291


Note that email cannot be used to make appointments.

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