Counseling Center doors featuring graphic of a tree with birds flying and perched and leaves blowing in the wind.

UofL Employees should call (502) 589-HELP for the Employee Assistance Program

If you are in crisis or need to speak with someone urgently please call us at 852-6585 M-F or walk-in between 9am and 4pm (when the center is open) for an urgent consultation, and we will assign a clinician to speak with you as soon as possible. We do not schedule appointments for UCs, so please call or walk in when you are ready to speak with a clinician.

Please note that urgent consultation (UC) services are provided on a first come, first served basis. Our busiest time is 2-4pm. You will need time to complete paperwork and see or receive a callback from a clinician, and we do not schedule appointments for UCs. We may have to call you back/see you on the following day if there are several students ahead of you.

Beginning in Fall 2021, all services will be offered via telehealth and/or in-person due to the COVID-19 pandemic. The Counseling Center will follow CDC guidelines and University policy to ensure the safety of all students and staff.

Resources and Self-Care Tips

In case of a life-threatening emergency (including thoughts of hurting yourself or someone else), call: 911

University Police (ULPD) (502) 852-6111

Emergency Psychiatry at the University of Louisville Hospital (502) 562-3120

24/7 Adult Crisis Line (502) 589-4313 or 800-221-0446

Suicide Prevention Hotline call or text 988 OR 800-273-TALK (8255)

Crisis Text Line: Text HOME to 741741

International Accreditation of Counseling Services

Counseling Center clinicians do not provide letters for Emotional Support Animals (ESAs)

The services and programs of the Counseling Center are open to all eligible students regardless of race, color, national origin, sex, disability, or age.


Counseling Center
Student Activities Center
2100 South Floyd Street, W204
Louisville, Kentucky 40208

Office Hours

Services will be provided in-person and via telehealth.

Mon -Fri: 9am - 5pm

Sat & Sun: closed

After hours or emergency services

Urgent Consultations

Mon-Fri 9am-4pm Please call or walk in to set up a consultation.

Operations may temporarily shift based on University COVID-19 protocols.

Closed on University holidays and closings.

We observe all delayed starts and early closings set by the University. This includes cancellation of telehealth appointments when the University is closed.


(502) 852-6585


(502) 852-0291

Inclusion Statement

Note that email cannot be used to make appointments.

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