The University of Louisville’s Student Success Coordinators are a resource for undergraduate students* that need extra assistance navigating their college experience, overcoming obstacles and completing the path to graduation. We work collaboratively with faculty, advisors and other student services staff to provide guidance and support to students that are experiencing academic, financial or personal difficulties. If there are issues, big or small, impeding a student’s progress toward attaining their college degree, we are here to help.  

No judgement, no hurdles to jump - just kind and supportive people that are willing to do everything they can to solve problems and make sure a degree is within reach. We provide personalized attention to help students explore and discover who they want to be and to ensure they are equipped with the knowledge and resources to be successful at UofL and beyond.

Learn more about the Coordinators by watching this short video.

*If you are a graduate student, reach out to your academic department or the Graduate School for assistance.

• After her car was vandalized, “Jane” had to spend money she’d saved for tuition on repairs. Our coordinators were able to secure a small grant to cover the tuition bill so Jane could stay in school without interruption.

• “Pete” had several health issues and failed all his classes one semester. We helped him file a petition for late withdrawal to have those F grades changed to Ws, which improved Pete’s GPA and made him eligible to receive financial aid again.

• “Jeffrey” had a learning disability but managed to pass his lower-level classes. As he advanced in his college career, Jeffrey began to struggle with his coursework. We introduced him to a case manager at the Disability Resource Center and provided information on clinics that could provide the documentation Jeffrey needed to get accommodations from his professors.

When should I reach out for help?

Students should contact us when:

• You’re worried about paying a bill
• You want to make a sustainable financial plan
• You struggle with academic habits
• Personal issues affect your grades
• You're unsure about your major
• You're not sure how to get more involved on campus
• You’re struggling to balance work and school
• There’s a hold on your student account
• You’re not sure if college is for you anymore
• You’re frustrated about the registration process
• You need help thinking through housing options
• You're thinking about leaving UofL
• You have problems and are just not sure where to turn

We are here to help and will always do what’s in your best interest. We’ll listen without judgment, help you through the rough patches, and come up with a plan to help you explore, discover and become the person you want to be.

Ready to contact a Student Success Coordinator? Click here to find your assigned Coordinator and reach out today!

Faculty & Staff:

When should I refer a student for help?

Have your students been frustrated about money, GPAs, registration, or something else you felt you weren’t able to help with? Please refer or introduce those students to us for issues big and small. Think of the Student Success Coordinators as a combination of academic advisor, financial aid advisor, student affairs guide and confidant.

Faculty & staff should refer students to us when:

• They’re worried about paying a bill
• They want to make a sustainable financial plan
• They struggle with academic habits
• Personal issues are affecting a student’s grades
• A student is unsure about their major
• They’re not sure how to get more involved on campus
• They’re having a tough time balancing work and school
• There’s a hold on the student’s account
• A student expresses doubts as to whether college is for them
• They’re frustrated about the registration process
• A student needs help thinking through housing options
• They’re thinking about leaving UofL
• A student has problems and is just not sure where to turn

Ready to contact a Student Success Coordinator? Click here and reach out to one of us today!