Student Grievance Officer

Students who have complaints, grievances, or concerns regarding courses taken at the University of Louisville or other university policies or services should contact the Student Grievance Officer to have the issues resolved in an expeditious, fair, and amicable manner. The University’s Student Grievance Procedures are outlined in detail below. Students should first seek to resolve their complaints through informal discussion and administrative channels. The same resources are provided to on-campus and off-campus students. If you need assistance accessing the process please contact the Dean of Students Office.

Dr. Joy Hart is a Professor in the Department of Communication and was appointed as the Student Grievance Officer. Dr. Hart was chosen by the Office of the President from a list of names submitted by the Student Government Association. Dr. Hart has served at UofL since 1990 and brings a wealth of knowledge and experience to the position. The main role of the Student Grievance Officer is to inform students of their rights and obligations under the University grievance procedures as listed in the Redbook.

Dr. Joy Hart

Student Grievance Procedures