Community Resources

Counseling:

Alcoholics Anonymous
Virtual 12-step recovery meetings.

Anthem Blue Cross and Blue Shield
Provides a COVID-19 mental health resource hub here, which includes videos and downloadable content for individuals, veterans, health care providers, businesses and more.

The Centers for Disease Control and Prevention
Offers a guide to managing stress and anxiety.

Center for Women and Families
The Center for Women and Families provides trauma-informed advocacy and support for individuals, families and communities affected by intimate partner violence and sexual assault.
(844) 237-2331 / (502) 581-7222

Family & Children's Place - Family Service Center
Family & Children’s Place turns hurt into hope for children and families impacted by abuse and neglect.
525 Zane St, Louisville, KY 40203
(502) 893-3900

In the Rooms
Virtual all recovery meetings, co-occurring mental health, NA, AA, OA, etc.

Jewish Family & Career Services
Our professional therapists create a warm, confidential and supportive environment for our clients to confront the difficulties and challenges in their life.
2821 Klempner Way, Louisville, KY 40205
(502) 452-6341

The Kentucky Association of Sexual Assault Programs
If you are in need of help, would like to get involved or if you’d like more information about how operations have changed due to the pandemic.

The Kentucky Coalition Against Domestic Violence
Domestic violence programs are open and ready to serve survivors during the covid-19 outbreak.
(800) 799-SAFE

LouieConnect
Offers an interactive look at the many resources available to all in need. The resources include hotlines for COVID-19, domestic abuse, mental health and more.

Louisville Recovery Community Connection
Virtual "hangouts," all recovery meetings, 12-step recovery meetings, recovery-coaching appointments.

Low Income Home Energy Assistance Program
Income-eligible residents of Louisville now have until April 30 to apply for funding to help with energy bills.

National Suicide Prevention Hotline
Helps prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.
(800) 273-TALK (8255).

Personal Counseling Service, Inc.
Our mission is to offer mental health care to everyone desiring wellness of body, mind, spirit, and community.
1205 Applegate Ln, Clarksville, IN 47129.
(812)283-8383.

The Salvation Army
Emotional and Spiritual Care hotline in response to the pandemic, which can be reached at (844) 458-4673 by anyone in the U.S.

Seven Counties Services
A Community Mental Health Center that offers a full range of mental and behavioral health services, substance abuse treatment, and intellectual and developmental disabilities services in a seven-county region in Kentucky.
600 S Preston St, Louisville, KY 40204
24-hour Crisis Hotline: (502) 589-4313
Addiction help: (502) 583-3951
Adult Crisis line: (502) 589-4313
Child Crisis line: (502) 589-8070
First appointment line: (502) 589-1100
Addiction Recovery Center (502) 583-3951

SMART Recovery
Virtual SMART Recovery meetings.

Stay Clean
Stay Clean provides therapeutic evaluation and treatment of Substance Use Disorder by licensed clinical therapists via HIPAA-protected telehealth services.

The Morton Center
We believe that addiction can’t be separated from the person. So, we treat the whole person, not just their addiction.
1028 Barret Ave, Louisville, KY 40204
(502) 451-1221

Voices of Hope
Virtual all recovery meetings, 12-step recovery meetings, recovery coaching appointments.

WEconnect & Unity Recovery (Opens Zoom meeting)
Virtual all recovery meetings 7 days a week at 7am, 9am , 12pm, 3pm, 6pm, 9pm, 11pm EST.

Young People in Recovery
These virtual meetings offer support where people can share their addiction recovery experiences with an emphasis on the hope and healing for our recovery and how it has changed our live, regardless of the substance or behavior that is at the root of our addiction.

Digital Access:

Louisville Free Public Library

• New Library cards will be granted virtually
• Restrictions due to overdue fines and replacement fees have been lifted
• Expired and soon-to-be expired library cards are extended until June 1st
• All holds have been extended to 21 days so that your current holds will be here when we reopen
• Late fees are suspended at this time, don’t worry about returning materials to the Library until we reopen

Financial Assistance:

All Seasons Assurance Plan (ASAP)
ASAP is an invitation-only, year-long utility assistance program that provides monthly utility benefits for low and fixed-income households to ease the burden of high energy costs. Administered by the Affordable Energy Corporation, those interested must sign up during LIHEAP Subsidy to be considered for an invitation. Please call (502) 893-7842 for details on how to qualify.

Association of Community Ministries
Offers assistance with housing, utilities, prescription assistance, and financial assistance. Various locations – visit their website for the location nearest you.
Central Louisville Community Ministries
809 S. 4th Street Louisville, KY 40203
(502) 587-1999

Emergency Broadband Benefit
Help families and households struggling to afford internet service during the COVID-19 pandemic.
Beginning on May 12th households can apply in three ways:

1. Contact your preferred participating broadband provider directly to learn about their application process.
2. Go to the Emergency Broadband Benefit Program to apply online and to find participating providers near you.
3. Call (833) 511-0311 for a mail-in application, and return it along with proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081 London, KY 40742

Materials that partners can use to help promote the Emergency Broadband Benefit to the communities they serve will be available soon on the Emergency Broadband Benefit Outreach Toolkit.

Fifth Third Bank
Offering various deferrals, forbearances and late fee waivers based on program/loan.

Financial Assistance Program - City of Louisville - Office of Resilience and Community Services
Financial Assistance, a program of Louisville Metro Department of Community services, is designed to assist households that meet income and crisis criteria as defined in the policy. Assistance is provided in the basic areas of shelter and utilities to stabilize housing (Must meet poverty level guidelines). Neighborhood Place Locations.

Healthy at Home Utility Relief Fund
Are you struggling to pay or have past due balances on your water, sewer, gas, or electric bills due to COVID-19? If so, the Healthy at Home Utility Relief Fund provides relief to Kentuckians but will expire by December 31, 2020. Act now! The application is simple to complete. (800) 456-3452.

Kentucky Cabinet for Health and Family Services (CFHS)
Child Care Assistance Program.
(855) 306-8959

Kentucky Unemployment Insurance Benefits 600 West Cedar St
Louisville, KY 40202
(502) 875-0442

LG&E; Assistance Programs
Encourage customers who are unable to pay their bills in full to call to set-up payment plans.
(502) 589-1444
outside Louisville (800) 331-7370

Louisville Water Company Drops of Kindness
Contact the Louisville Water Company if you are unable to pay your water bill
(502) 583-6610 or (888) 535-6262, option 5

Low Income Home Energy Assistance Program (LIHEAP)
Applicants must be Jefferson County residents with a household income at or below 130 percent of the federal poverty guidelines (e.g. for a household of four, the gross monthly income cannot exceed $2,790.00).

New Directions Housing Corporation (NDHC)
Financial assistance is available to low-income residents of Louisville Metro to make energy conservations improvements to their homes whether they rent or own. Eligibility is based on Federal Poverty Guidelines.
(502) 589-2272

Rent Assistance
As of June 28, 2021, Resilience and Community Services anticipates more appointments becoming available for income eligible residents in need of rental assistance because of financial hardship resulting the COVID-19 pandemic.
(502) 308-3344