Frequently Asked Hotline Questions
WHAT IS THE COMPLIANCE HOTLINE?
The University of Louisville is serious about fostering an atmosphere of integrity and honesty. It is everyone’s responsibility to adhere to and comply with laws, regulations, and policy on behalf of the university. The Compliance Hotline is a simple way to report activities that you suspect are unethical or a violation of policy or law. The Compliance Hotline is operated by an independent company, administered by the University Integrity and Compliance Office.
WHEN SHOULD I CONTACT THE HOTLINE?
When you witness questionable activity, please let us know by reporting such matters to the Compliance Hotline.This could be anything related to:
- Medical practice
- Privacy/information security
- Conflict of interest
- Environmental health and safety
- Financial transactions
- Human resources
- And more
WHY IS THE HOTLINE IMPORTANT?
UofL is committed to conducting its affairs ethically and in compliance with all applicable laws.The Compliance Hotline is an effective way to report questionable activities or practices. UofL employees may write and submit a report online or call the toll-free number at:
Write a report or call 24 hours a day, 7 days a week. To protect everyone involved, no disciplinary or legal action will be taken based solely on Compliance Hotline reports. Only substantiated findings may result in disciplinary action.
WHAT SHOULD BE MY FIRST STEP?
Report your suspicions to your supervisor or another member of management. If you believe your supervisor is involved and/or previous reports haven’t been acted upon, contact the University Integrity and Compliance Office at email@example.com. If you are not comfortable speaking with us directly about your concerns, report using the Compliance Hotline.
WHAT HAPPENS WHEN I CONTACT THE HOTLINE?
If you submit a written report or call the Compliance Hotline, a report will be generated in the hotline system.
All reports will be forwarded to the University Integrity and Compliance Office for follow-up and resolution.
DO I HAVE TO GIVE MY NAME?
Regardless of whether you submit your own report or call the Compliance Hotline, you will not be required to identify yourself and your voice will not be recorded. At the close of your call, the risk specialist will assign you an identity code that you may use if you wish to follow-up on your report.
The University Integrity and Compliance Office and university compliance officials will ensure your confidentiality to the best of their ability.
WHAT IF I DON’T HAVE ALL THE FACTS?
Contact the Compliance Hotline even if you are not sure there is a problem. University Integrity and Compliance Office will review the information you have provided and determine if further action is necessary. The University Integrity and Compliance Office will also let you know if additional information is needed.
WHAT OTHER WAYS CAN I MAKE A REPORT?
If you do not wish to call the Compliance Hotline, you can call the University Integrity and Compliance Office by phone, mail, or e-mail:
University of Louisville
University Integrity and Compliance Office
215 Central Avenue, Suite 205
Louisville, KY 40208