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Information Technology Three Year Goals

In 2007 Dr. Priscilla Hancock, Vice President and Chief Information Officer for Information Technology, unveiled Information Technology’s Strategic Plan 2020 with specific intention to align IT’s goals with the themes outlined in President Ramsey’s 2020 strategic plan. IT accomplished the first set of three years goals a year ahead of schedule. To maintain the momentum, IT developed a new set of three year goals.

Goal 1: Expand student technology services to improve recruitment and retention, especially in the areas of science, technology, engineering and math (STEM)

Goal 2: Through staff training and other partnership activities, support the University of Louisville's overall initiative to increase diversity and improve social climate

Goal 3: Create partnerships and participate in outreach activities to facilitate the achievement of the University of Louisville's community engagement and Signature Partnership goals

Goal 4: Provide a safe learning environment for students and faculty through the deployment of alert capabilities in classrooms and public areas

Goal 5: Develop MedCenter3 data center for high availability failover and redundancy of critical University of Louisville business and academic systems

Goal 6: Upgrade the Student Administration and Human Resource system to version 9.0 with fiscal management improvements

Goal 7: Expand University of Louisville's research computing infrastructure to address researcher needs

Goal 8: Extend technology services in support of University of Louisville's economic development initiatives

Goal 9: Expand the usage of current security technologies such as virtual private network (VPN) services, encryption, security scanning and penetration testing

Goal 10: Pursue broadband stimulus grants to expand community and statewide educational networking partnership opportunities and to empower the Haymarket and other NUCLEUS economic development initiatives

Goal 11: Create an innovative technology program to bring cutting-edge technologies and new services to the University of Louisville in a more expedient manner by building upon the new teams recently formed in Support Services

Goal 12: Improve technology in the learning spaces

Goal 13: Implement an improved identity management system

Goal 14: Replace Novell GroupWise email system with Microsoft Exchange email services system

Goal 15: Provide a "state-of-the-art" solution for directory services

Goal 16: Develop appropriate technology funding model for providing services in a 21st century university environment

Goal 17: Continue to reduce University of Louisville printing costs, reduce standing inventory and repay deficit balance by focusing and refining print shop operations, increasing the use of digital production methods and continuing new outsourcing strategy

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