Sprint spam filtering utilizes a three layer blocking technology:

• custom blacklists
• rules-based screening
• fingerprinting

How does it work?

The solution, a partnership between Sprint and the University of Louisville, will quarantine suspect mail outside of UofL systems to prevent overload of individual email boxes and university email resources. You will be able to view, salvage, delete and report mail as false positive.

Any mail in the spam quarantine which has not been acted upon will be automatically deleted after 15 days. Once deleted, it cannot be retrieved. Therefore, we encourage everyone to review their quarantined email on a regular basis.

What do I need to do?

Your spam will be automatically filtered. You will however want to check the spam quarantine to ensure that no legitimate messages have been incorrectly reported as spam.  Spam still being delivered to your desktop, can be forwarded to abuse@global.sprint.com

To check filtered mail you will need to complete the following steps:

1. To set up and configure Spam filtering please click here: Spam Filtering Instructions
2. Logon to the Sprint Quarantine using each of your university email accounts.
3. Logon to the Sprint Quarantine with the temporary passwords provided by spam@louisville.edu
4. Setup multiple login so that you may view spam quarantined for all of your accounts at one time.

How can I get help?

For questions, contact the Help Desk

FAQS

To access FAQ's and Known Issues regarding Sprint filtering please click here

Although it is not necessary to disable previous versions of Spam Filtering, you may review or change your settings here