Online Forms
This page provides access to online forms used to request new services or to report problems with existing services.
Accounts
For requests relating to E-mail accounts, also see E-mail section below.
General Account Changes and Requests
- Computer Account UserID Change Request
- If your name has changed, use this form to reflect this change.
- Dynamic Knowledge Administrative or Faculty Access
- DocuShare/SmartSend Account Request
- Request for OnBase Accounts
- Sponsored Accounts Request
- Virtual Private Network (VPN) Request
LAN Services
- GroupWise & LAN Account Request
- Disk Space Request for Shared or LAN Home Directory
- Request for a Home Directory on the LAN
- Created/Modify Shared Directory
- Create/Modify Departmental Scratch Folder
PeopleSoft Access
- Request a PeopleSoft Financials Account
- Request a PeopleSoft Account for Budget
- Request a PeopleSoft Account for Human Resources
- Request a University Reports Account for Human Resources
- Request a PeopleSoft Account for Student Administration
- Request a University Reports Account for Student Administration
Classrooms
- Tech Classroom Trouble Report - Belknap
- Report a problem with technology in a Belknap classroom
- Tech Classroom Trouble Report - HSC
- Report a problem with technology in a HSC classroom
Computers
- Computer Problem Report
- Report a problem with a desktop computer, printer or other peripheral device
Computing Centers
- Computer Lab Problem Report
- Report a problem with technology in a comnputing center or lab
- Computing Center Comments & Suggestions Form
- Send in your comments and suggestions for improvements
Contract Services
Applications
- Applications Development
- Request consultation on development of an application
Backup Service
- University Backup Services Account Request
- Request data backup services for individual personal computers
- University Backup Services Host Account Information
- Request data backup services departmental servers
- Close Backup Account Information
- Close account for data backup services for desktops or departmental servers
Firewalls
- Firewall Security Changes
- Request firewall security modifications
- Firewall - Request Custom Setup
- Set up a new departmental custom firewall
Job Scheduling
- Autosys Production Job Scheduling Form
- Setup for automated processing of PeopleSoft Jobs.
- GroupWise & LAN Account Request
- GroupWise Distribution List Request
- Groupwise Service Account Request
- Groupwise Shared Resources Request
- Request to Increase the Quota on a GroupWise Email Account
- Sponsored Accounts Request
Instructional Support
- Belknap Campus Media Support Request Form
- Order audiovisual equipment for use in classrooms or other functions on Belknap campus
- HSC Media Support Request Form
- Order audiovisual equipment for use in classrooms or other functions on Health Sciences campus
- Satellite Conference Request Form
- Request satellite downlink (reception) services
- Media Support Services Appraisal
- Give us feedback on media support services
- Bigelow Hall Request Form
- Reservation requests for the use of Bigelow Hall
Network
- Network service requests
- Request data network connection or IP address
Printing
- Printing
- Request business cards, stationary, invitations or other printed materials
Software
- IT Store
- Order or download university licensed software (including free software)
Telephones
- Long Distance
- Request ELD accounts or calling cards
- Telephone and Voice Services
- Request telephone, voice mail, VoIP or cellular services
- Telephone Problem Report
- Report a problem with a telephone device or other voice service
Communications, Marketing and Training
- Course Registration
- Select and register for short courses
- Training Course Evaluations
- Evaluation form for short courses
- Communications, Marketing, and Training Request Form
- IT Internal Requests Only
- MITC 03 Room Request
Web
- Web Site Request
- Use this form to request a new web site or to request a site transfer, new CMS site, or static web site. You will have to Login to post a new request or to view existing requests.
- All Web Forms
- All web-related forms can be found here.
- Database Request Form
- If you require access to either the MySQL or Postgres database services.
- Change Directory
- Use this to request web directory permission be changed
- Class Web Space Request (Instructors and teaching sites)
- For instructors to request static web space for student class work.
Other Requests
- Tier I Designation Form
- Grant Tier One access to TierTalk and special support resources.
- IT Leave Request Form
- For IT staff members to request vacation, sick and personal leave.
For other questions and requests, please contact the IT Helpdesk at 852-7997 or by email at helpdesk@louisville.edu.

