VoIP telephones use the Unity voice mail system.

To check your Unity Voice Mail - If you are at your desk you may just press the messages key on your phone to get into voice mail. If you are calling from anywhere else, you can call your own phone number and press the * key. You will be asked to enter your mailbox number (which is your 7 digit telephone number).

For more information, see the Cisco Unity Voice Mail documentation at http://ipphonehelp.louisville.edu.

Please Note:

• Your temporary voicemail password is 12345. You will need to change it once you have logged on for the first time.
• If we have to reset your voice mail box at anytime the temporary password will be 12321.
• When using VoIP services along with Unity Voice Mail, you may only forward voice mail messages to someone who is also using the Unity system. You will not be able to forward VM messages to MemoryCall users (the BellSouth voicemail system).

For more information, please contact the IT HelpDesk at 852-7997.