Note: The standard dialing pattern has changed for the VOIP telephone lines. The few remaining Centrex telephone lines requires dialing "9" for an outside line; the new VoIP telephone system does not.

Calls Within the University:

Dial the full seven-digits of the number.

Calls Outside the University

Local calling area only: Dial the seven-digit number.

Authorization Code (ELD) Calls

Authorization code calls (ELD code) begins billing after call is answered. No answers and busy signals are not billed. You will need an authorization code to complete domestic and international (long distance) calls using the University administrative 852-XXXX lines.

Long Distance Calls

USA & Canada: Dial 1 + area code + seven-digit telephone number + ELD Authorization code.

International Calls: Dial 011 + Country Code + City Code + Telephone Number + # key + ELD Authorization Code

All Toll-Free Calls

All toll-free Calls: Dial 1 + toll-free number + telephone number

Directory Assistance

Local Calls: Dial 1 + 411

Long Distance: Dial 1 + area code + 555-1212 + ELD Authorization Code

Directory Assistance should be used only if number can not be found in the directory. The University is billed for this service and the cost is billed to individual departments.

Conference Calls

The University uses AT&T Reservationless Conference service. You need to send an email to Karin Tyler or Kathy Sullivan for activation of the services. You need to include contact name, department name; telephone number and speed code to charge it to in your email.

Fax Calls

USA & Canada: Dial 1 + area code + seven-digit telephone number + # key + pause key + ELD Authorization code.

International Calls: Dial 011 + Country Code + City Code + Telephone Number + # key + pause key + ELD Authorization Code