There is extensive and easy to use online help available in GroupWise. To access, choose "Help" from the GroupWise main window. From this menu, choices include Help Topics, Guides, and In Other Words, as well as a link to the Novell home page. Below are some frequently asked questions and information unique to the university that may not be included in online help.

Address Book

Why am I having trouble finding names in my address book?
My Novell GroupWise Address Book is missing. Where is it?
How do I create a book?
How do I copy from one address book to another?
How do I close my Frequent Contacts address book?
How do I delete an address book?
How do I synchronize an address book?

Archives

How can I access items that have been archived?

Calendar

How do I give access to someone else to update my calendar?
How do I do search multiple calendars simultaneously?

Column Headings

How can I add or delete a column heading?
Can I sort on department or date instead of name?

Date & Time Options

What are the date and time options in GroupWise?

Distribution Lists

How do I copy a personal distribution list to my account?

Folders

My Sent Items folder has disappeared. How can I get it back?
Can I alphabetize the folders in my cabinet?

Mail

How can I automatically file incoming mail to a designated folder?
Can I be notified of incoming mail and upcoming appointments?
Is there a way to address mail using last name rather than first name?
What if I want to forward my GroupWise mail?
How can I print mail in GroupWise using my web browser?

Rules

Can GroupWise generate an automatic reply when I'm on vacation?
How can I automatically file incoming mail to a designated folder?
What if I want to forward my GroupWise mail?

Miscellaneous

How can I save a document without an application dialogue window popping up?
How can I delete or move multiple items from Mailbox, Sent Items, Tasks, etc.?

For help on topics not addressed in the above, contact the HelpDesk at helpdesk@louisville.edu