Workstation Replacement Program

The UofL Workstation Replacement Program was created to assist units to replace their desktop computer technology on a systematic basis, and as a way to make computer ownership more affordable. Under this program, the University will finance departmental computers for a period of 2 or 3 years. Departments can establish a technology budget and plan for regular replacements by building the costs into their continuing (CAR) budget.

Cost

Interest free financing is provided for participants in the program. The only fees associated with the program are a 1% administrative support fee, and a one-time delivery and set-up fee of $65.00.

How to Participate

This program can be used for a single computer or for groups such as in a lab.

• To sign up, send an e-mail to the service account helpdesk@louisville.edu or call 852-4318.
• If you already know the computer configuration you need, a quote will be provided to you from the University vendor of your choice. If you are unclear on your specific needs, assistance in making that decision is available.
• Once you have approved the quote, a final agreement will be e-mailed to you --- you will need to complete the account information, sign and return to Miller Information Technology Center (MITC) Room 109 Attn: Workstation Replacement Program.
• You may also fax the quote back to 852-7013.

Support Plan

Complete hardware and softare support is provided under the Platinum Support Plan available for computers purchased under the Workstation Replacement Program. For more information and current rates, please e-mail helpdesk@louisville.edu, or call 852-4318.

What You Should Expect

IT prepares the requisition and assures that the hardware is ordered. Once the hardware is delivered to the University, the IT Desktop Support team will prepare the system and install anti-virus software. The computer will be delivered and setup in your office and assistance will be provided getting started.

• Delivery usually occurs within 1-2 weeks. However, arrival time depends strictly on the vendor.
  
• The computer will be tested before delivery and ready for use on the network.
• The computer will contain the operating system, anti-virus software

Each department is responsible for the installation of any required application software, setting up the computer to run properly on a departmental LAN, connecting to network printers, etc.

For More Information

If you are interested in more information or have any questions please contact