Change Password
- Link to web page to change your password and/or update your challenge questions
- Helpful Hints
- Password Defaults and Expiration Dates
- What if you forget your password?
- How to Change Your Password
- Please click the following link for steps to take after changing your password:
https://sharepoint.louisville.edu/sites/IT/Docs/TechDoc/after-changing-password-checklist.pdf
Password Policy
Your password must meet all of the following conditions:
- Password must contain at least 1 special character (except &, >, ", <, and ;).
- Password must contain at least 1 numeric character.
- Password must contain at least 1 alphabetic character.
- Password cannot contain a space or a blank.
- Password will expire 180 days after the last password change.
- Password must not match or contain user ID.
- Password must not be longer than 16 characters.
- Password must not be one of 24 previous passwords.
- Password must be at least 8 but no more that 16 characters long.
Helpful Hints
· Do
- Do make up a nonsense password that is at least 8 characters in length, including at least some numbers and a special character.Here is an example: Wdtcctrtgtt0$. This password could mean "Why did the chicken cross the road to get to the other side.” A zero is used to represent the “o” in “other”, and the $ symbol is used to represent the “s” in “side.” IT recommends using letters to represent an easy to remember (but arbitrary) sentence symbolized in this abbreviated fashion.
- Do change your password before it expires, especially the first time you log into the system.
· Don't
- Don't choose a word or combination of words from a dictionary, even in a foreign language.
- Don't use personal information such as your name, make of car, birth date, child’s name, etc.
- Don't tell anyone your password.
- Don't write your password down.
- Don't increase the numbers by one when prompted to your password. Change the password by using a combination of characters, numbers and special characters.
- Don't store the password in a spot easy to find, i.e., in a top desk drawer, under the keyboard, taped to the monitor, in the system manual.
|
Account Type |
Expiration Period (6) |
Provides Expiration Warning |
Number Grace Logins |
Default Password |
Uses ULink Password |
|
Active Directory |
180 days |
No |
6 |
ffll#### see notes 1, 4 or ffll!#### |
YES |
|
Advance (Alumni, BRS) |
180 days |
No |
0 |
ffll#### see note 1 or ffll!#### |
YES |
|
Backup Services (Tivoli ) |
180 days |
N/A |
6 |
N/A |
NO |
|
Blackboard |
180 days |
No |
6 |
ffll#### see notes 1, 4 or ffll!#### |
YES |
|
CMS (Content Management) |
180 days |
No |
6 |
Ffll#### see note 1 or ffll!#### |
YES |
|
EPM |
180 days |
Yes |
6 |
ffll#### see note 1, 4 or ffll!#### |
YES |
|
Exchange Email |
180 days |
Yes |
6 |
ffll#### see note 1 or ffll!#### |
YES |
|
HEAT |
None |
N/A |
|
Heat |
NO |
|
|
|||||
| LPARs |
6 months | No |
The requirements are similar to LDAP's: - eight characters - one special character or numeric. Don't go over eight characters because it won't check beyond the eighth character. |
NO |
|
|
MySoft |
180 days |
No |
|
ffll#### see note 1 or ffll!#### |
YES |
|
MySoft Web App for work orders |
180 days |
No |
0 |
ffll#### see note 1 or ffll!#### |
YES |
|
Onbase |
180 days |
No |
6 |
ffll#### see note 1 |
YES |
|
Oracle ( SAPROD, SAUSER, SATEST Instances ) |
180 days |
N/A |
N/A |
N/A |
NO |
|
Oracle ( all other instances ) |
180 days |
N/A |
N/A |
N/A |
NO |
|
PeopleSoft Financials |
180 days |
Yes |
6 |
ffll#### see note 1 or ffll!#### |
YES |
|
PeopleSoft SA/HR |
180 days |
Yes |
6 |
ffll#### see note 1 |
YES |
|
Send Secure |
Life of email |
N/A |
|
See note 5 |
No |
|
Raven |
None |
N/A |
|
The requirements are similar to LDAP's: - eight characters - one special character or numeric. Don't go over eight characters because it won't check beyond the eighth character. |
NO |
|
RDS ( University Reporting) |
180 days |
No |
6 |
ffll#### see note 1 or ffll!#### |
YES |
|
ULINK |
180 days |
Yes |
6 |
ffll#### see note 1 or ffll!#### |
YES |
|
Note 1 |
ff = First 2 characters of your first name ll = First 2 characters of your last name #### = Last 4 digits of your employee/student ID |
|
Note 4 |
Most people log into ULink before logging into Blackboard, so their password should already have been changed. |
|
Note 5 |
If the recipient of secure email forgets the password, the only way to access the information again is to have the user resend the email. |
What if You Forgot Your Password?
|
Follow these directions if you have forgotten your password, cannot complete the password change yourself or you are locked out: |
|
|
System |
Action |
|
Active Directory, Blackboard, EPM, Exchange Email, MySoft Web App, OnBase, Orion / PeopleSoft for Human Resources and Student Administration, PeopleSoft Financials, University Reports, ULink |
If you set your Challenge Questions previously, go to the normal site to change your password and select “Forgot your Password?” Otherwise, the account owner must take a picture ID to one of the Computing Centers and request a new password. Employees may contact their Tier One who may have the password change privileges. |
|
Exchange Service Accounts |
|
|
HEAT |
Contact the HelpDesk. |
|
Raven, and other accounts not mentioned above. |
Owner must contact HelpDesk at 852-7997 or file a HEAT ticket. |
|
Distance Education students should contact the HelpDesk regardless of the system. |
|
How to change your password.
|
Advance (Alumni / BSR) |
Advance uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. |
|
Backup Services (Tivoli) |
Log into Tivoli and select Utilities from the menu bar. Select "Change Password" from the drop-down list. |
|
Blackboard |
Blackboard uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. If you log onto the system after your password is expired, it will use a "grace login". |
|
SharePoint |
DocuShare uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. If you log onto the system after your password is expired, it will use a "grace login". |
|
EPM |
EPM uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password. |
|
Financials (PeopleSoft) |
Financials uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password. |
|
Exchange |
Exchange uses the ULink password. You will not be prompted to change your password through Exchange. |
|
HEAT |
1. Log onto HEAT. 2. Select Edit>>Preferences, the User Preferences dialog box appears. 3. Click the Display tab. 4. Click the Change Password button. 5. Enter your old password in the Old Password field. 6. Enter your new password in the New Password field. 7. Enter your new password again in the Verify New Password field. 8. Click the OK button. 9. In the User Preferences dialog box, click the OK button.
|
|
Human Resources (PeopleSoft) |
The Human Resources system uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password. |
|
|
|
|
MySoft |
Your MySoft account uses the ULink password You can change your password through ULink .
|
|
OnBase |
OnBase uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. If you log onto the system after your password is expired, it will use a "grace login". |
|
PeopleSoft: Financials Human Resources Student Administration |
All PeopleSoft systems including EPM, Financials, Human Resources, RDS, and Student Administration use the ULink password. You can change your password through ULink or you can wait until you are prompted. |
|
Raven |
You can reset the password by logging into raven.louisville.edu via a Secure SSH session using the change password option from the menu. Owner must contact HelpDesk at 852-7997 or file a HEAT ticket if problems are encountered
|
|
University Reports |
University Reports uses the ULink password. You can change your password through ULink. You will not be prompted to change you password.
|
|
Student Administration (PeopleSoft) |
The Student Administration system uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password. |
|
You can change your password through ULink. · Log into ULink. · On the first page, under ‘Quick Links', select ‘Change Password’. · A page will be displayed to change your password. Follow directions and then exit ULink. You may also change your password at http://password.louisville.edu. |
