Online Forms

Accounts

For requests relating to Email accounts, also see Email section below.

General Account Changes and Requests

Active Directory Services

Request for a Home Directory

Create/Modify Shared Directory

Create/Modify Departmental Scratch Folder

PeopleSoft Access

• Request a PeopleSoft Financials Account 
• Note:  Requests for Financials access should be sent to Dave Baugh using University email, including name, userid, department, job title and reason access is needed. Access to the Financial system is limited to staff with a need to view the information. All requests are reviewed and some may be denied. You can track your request using HEAT once the initial review has been performed. 
• Human Resources
• Note: To request access, please contact Becky Letcher, using University email and include name, emplid, userid, department id(s) to which you will need access and types of access needed. The request will need to be approved by the primary business officer of the Dean/VP area in which you are employed.
• Request a University Reports Account for Human Resources
• Note: To request access, please contact Becky Letcher, using University email and include name, emplid, userid, department id(s) to which you will need access and types of access needed. The request will need to be approved by the primary business officer of the Dean/VP area in which you are employed..
• Request a PeopleSoft Account for Student Administration

• Request a University Reports Account for Student Administration

Classrooms

Tech Classroom Trouble Report - Belknap

Report a problem with technology in a Belknap classroom

Tech Classroom Trouble Report - HSC

Report a problem with technology in a HSC classroom

Computers

Computer Problem Report

Report a problem with a desktop computer, printer or other peripheral device

Computing Centers

Computer Lab Problem Report

Report a problem with technology in a computing center or lab

Computing Center Comments & Suggestions Form

Send in your comments and suggestions for improvements

Contract Services

Applications

Applications Development

Request consultation on development of an application

Backup Service

University Backup Services Account Request

Request data backup services for individual personal computers

University Backup Services Host Account Information

Request data backup services departmental servers

Close Backup Account Information

Close account for data backup services for desktops or departmental servers

Security (Firewalls and Anti-Virus)

Firewall Security Changes

Request firewall security modifications

Firewall - Request Custom Setup

Set up a new departmental custom firewall

Forefront Anti-virus Exception Request

This form is for University owned machines that cannot be added to the Active Directory Domain.  This does not include home computers.

Job Scheduling

Autosys Production Job Scheduling Form

Setup for automated processing of PeopleSoft Jobs.

Email

Exchange Distribution Group Request

Exchange Service Account Request

Exchange Shared Resources Request

Extended Retention Folder Request

Information Systems

PULSE Request Form

Report an incident or a problem

Request a service be performed

Request an enhancement to current functionality

Instructional Support

Belknap Campus Media Support Request Form

Order audiovisual equipment for use in classrooms or other functions on Belknap campus

HSC Media Support Request Form

Order audiovisual equipment for use in classrooms or other functions on Health Sciences campus

Bigelow Hall Request Form

Reservation requests for the use of Bigelow Hall

Network

Network service requests

Request data network connection or IP address

Next Gen Services

Application or Website Development Requests

Request an application or website needing to be created

Document Management Requests

Request consultation on document management solutions

Photography Requests

Request a photographer and photographic work

Video Requests

Request video work

Printing

Printing

Request business cards, stationery, invitations or other printed materials. Log in, select the Printing Services link and click Add New to create a work order or request an estimate

Software

iTech Xpress

Order or download university licensed software (including free software)

Telephones

Long Distance

Request ELD accounts or calling cards

Telephone and Voice Services

Request telephone, voice mail, VoIP or cellular services

Telephone Problem Report

Report a problem with a telephone device or other voice service

Communications, Marketing and Training

Course Registration

Select and register for short courses

Training Course Evaluations

Evaluation form for short courses

Communications, Marketing, and Training Request Form

IT Internal Requests Only

IT Room Space Requests

MITC 03 Room Request

Please use this form to request the use of Miller IT Center, room 03

MITC 202 Room Request

Please use this form to request the use of Miller IT Center, room 202

MITC 55 Room Request

Please use this form to request the use of Miller IT Center, room 55

IT Kiosk Request

Please complete this form to request the use of the kiosk in Miller IT Center that is directly in front of iTechXpress

Web

Web Site Request

Use this form to request a new web site or to request a site transfer, new CMS site, or static web site. You will have to Login to post a new request or to view existing requests.

All Web Forms

All web-related forms can be found here.

Change Directory

Use this to request web directory permission be changed

Class Web Space Request (Instructors and teaching sites)

For instructors to request static web space for student class work.

Other Requests

Tier I Designation Form

Grant Tier One access to TierTalk and special support resources.

IT Leave Request Form

For IT staff members to request vacation, sick and personal leave.

IT Purchasing Request Form

For other questions and requests, please contact the IT Helpdesk at 852-7997 or by email at helpdesk (@) louisville.edu.