Technical Support and Operations

About Us

We are responsible for enterprise operating systems, server architecture, database administration, identity management infrastructure, mail services, system backups, and disaster recovery.

Services Provided

  • System, server, and facility architecture and administration
  • Operating system management: AIX, Linux and Windows
  • Messaging systems, including mail systems: Microsoft Exchange
  • Identity management systems and services: LDAP directory server, Oracle Internet Directory (OID), and Oracle Identity Manager (OIM)
  • Windows Active Directory (AD) structure
  • University enterprise environment: database servers, Oracle database management, and Microsoft SQL server
  • University data disaster backup and recovery services
  • Contracted departmental support - Microsoft Windows and Red Hat Enterprise Linux servers