Updating Wireless NIC Drivers
Each computer has a Network Interface Card (NIC) that allows your computer to connect to the network or Internet. Most laptops have one card for wired access and another card for wireless access. A driver program controls how the card operates. As a manufacture makes improvements to their NIC’s, they send out a new driver for you to load. The UofL Wireless network uses modern features and you may need to update your driver to have the best experience. Sometimes a brand new computer will have a driver a few years old.
We have had many cases of student/faculty/staff/guest computers with problems of disconnecting from our wireless network (but, no problems using the wireless system at their home). When a newer driver was installed, the problem disappeared.
Installing a driver is easy, either your Tier1 or ITech Connect staff located in MITC or Kwing can help you update your driver if necessary.
Helpful instructions if you wish to update a driver yourself are located in the link below. (Note: The guide below may not apply to your manufacturer of your device)
If you are still experiencing issues, please contact UofL IT Helpdesk in one of the following ways:
- Voice: 502-852-7997
- Email: helpdesk@louisville.edu
