Telephone
Work Orders
Use the work order system to place an order for a network connection or other network service.
Voice over IP
The University has transitioned from its traditional analog telephone service to a new system called Voice over IP or VoIP. The migration to VoIP is complete, and replaced over 9000 telephones used by faculty, staff and students. To learn more about VoIP, see the VoIP Information page.
Long Distance
The university maintains a contract for long distance services through AT&T. Using long distance on a university phone requires a special authorization code (called ELD for Enhanced Long Distance). Long distance and other communications-related services can be obtained by completing a work order. For more information, please see the Long Distance FAQ.
Cellular Services
UofL maintains contracts with several cellular vendors to provide discounted cellular services for faculty, staff, and students. For more information, please see the UofL Cellular offerings.
