Account Type

Expiration

Period (6)

Provides Expiration Warning

Number Grace Logins

Default Password

Uses ULink Password

Active Directory

90 days

No

6

ffll#### see notes 1, 4

or

ffll!####

YES

Advance (Alumni, BRS)

120 days

No

0

ffll#### see note 1

or

ffll!####

YES

Athena

120 days

No

ffll#### see note 1

YES

Backup Services (Tivoli )

120

N/A

6

N/A

NO

Blackboard

120 days

No

6

ffll#### see notes 1, 4

or

ffll!####

YES

CMS (Content Management)

120 days

No

6

Ffll#### see note 1

or

ffll!####

YES

Docushare

120 days

No

6

ffll#### see note 1

or

ffll!####

YES

EPM

120 days

Yes

6

ffll#### see note 1, 4

or

ffll!####

YES

GroupWise

120 days

Yes

6

ffll#### see note 1

or

ffll!####

YES

HEAT

None

N/A

Heat

NO

LAN

120 days

Yes

6

ffll#### see note 1

or

ffll!####

YES

MySoft

120 days

No

ffll#### see note 1

or

ffll!####

YES

MySoft Web App for work orders

120 days

No

0

ffll#### see note 1

or

ffll!####

YES

Onbase

120 days

No

6

ffll#### see note 1

YES

Oracle ( SAPROD, SAUSER, SATEST Instances )

30 days

N/A

N/A

NO

Oracle ( all other instances )

None

N/A

N/A

NO

Pallas

None

N/A

N/A

NO

PeopleSoft Financials

120 days

Yes

6

ffll#### see note 1

or

ffll!####

YES

PeopleSoft SA/HR

120

days

Yes

6

ffll#### see note 1

YES

PostX

Life of email

N/A

See note 5

No

Raven

None

N/A

N/A

NO

RDS ( University Reporting)

120 days

No

6

ffll#### see note 1

or

ffll!####

YES

UofL.net Remote

120 days

No

0

ffll#### see note 1

or

ffll!####

YES

ULINK

120 days

Yes

6

ffll#### see note 1

or

ffll!####

YES

Note 1

ff = First 2 characters of your first name

ll = First 2 characters of your last name

#### = Last 4 digits of your employee/student ID

ffll#### if account was created before 1/18/2008 (student application, new employee). If account was created after 1/18/2008 the format is ffll!#### (exclamation mark between the letters and numbers).

Note 4

Most people log into ULink before logging into Blackboard, so their password should already have been changed.

Note 5

If the recipient of secure email forgets the password, the only way to access the information again is to have the user resend the email.

Follow these directions if you have forgotten your password, cannot complete the password change yourself or you are locked out:

System

Action

Athena, Blackboard, EPM, GroupWise, LAN, MySoft Web App, OnBase, Orion / PeopleSoft for Human Resources and Student Administration, PeopleSoft Financials, RDS, UofL.net remote access, ULink

If you set your Challenge Questions previously, go to the normal site to change your password and select “Forgot your Password?” Otherwise, the account owner must take a picture ID to one of the Computing Centers and request a new password. Employees may contact their Tier One who may have the password change privileges.

GroupWise Service Accounts

Contact your Tier One or the HelpDesk.

HEAT

Contact the HelpDesk.

Pallas, Raven, and other accounts not mentioned above.

Owner must contact HelpDesk at 852-7997 or file a HEAT ticket.

Distance Education students should contact the HelpDesk regardless of the system.

Advance (Alumni / BSR)

Advance uses the ULink password. You can change your password through ULink. You will not be prompted to change your password.

Athena

Athena uses the ULink password. You can change your password through ULink. You will not be prompted to change your password.

Backup Services (Tivoli)

Log into Tivoli and select Utilities from the menu bar. Select "Change Password" from the drop-down list.

Blackboard

Blackboard uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. If you log onto the system after your password is expired, it will use a "grace login".

DocuShare

DocuShare uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. If you log onto the system after your password is expired, it will use a "grace login".

EPM

EPM uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password.

Financials (PeopleSoft)

Financials uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password.

GroupWise

GroupWise uses the ULink password. You will not be prompted to change your password through GroupWise.

HEAT

1. Log onto HEAT.

2. Select Edit>>Preferences, the User Preferences dialog box appears.

3. Click the Display tab.

4. Click the Change Password button.

5. Enter your old password in the Old Password field.

6. Enter your new password in the New Password field.

7. Enter your new password again in the Verify New Password field.

8. Click the OK button.

9. In the User Preferences dialog box, click the OK button.

Human Resources (PeopleSoft)

The Human Resources system uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password.

LAN / Novell

Your LAN/Novell account uses the ULink password. You can change your password through ULink or you can wait until you are prompted.

MySoft

Your MySoft account uses the ULink password You can change your password through ULink .

OnBase

OnBase uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. If you log onto the system after your password is expired, it will use a "grace login".

PeopleSoft:

Financials

Human Resources

Student Administration

All PeopleSoft systems including EPM, Financials, Human Resources, RDS, and Student Administration use the ULink password. You can change your password through ULink or you can wait until you are prompted.

Pallas

You can reset the password by logging into pallas.louisville.edu via a Secure SSH session using the change password option from the menu. Owner must contact HelpDesk at 852-7997 or file a HEAT ticket if problems are encountered

Raven

You can reset the password by logging into raven.louisville.edu via a Secure SSH session using the change password option from the menu. Owner must contact HelpDesk at 852-7997 or file a HEAT ticket if problems are encountered

RDS for University Reports

RDS uses the ULink password. You can change your password through ULink. You will not be prompted to change you password.

Student Administration (PeopleSoft)

The Student Administration system uses the ULink password. You can change your password through ULink or you can wait until you are prompted to change your password.

UofL.net Remote

UofL.net remote uses the ULink password. You can change your password through ULink. You will not be prompted to change your password. When it expires, you will not be able to log on UofL.net Remote.

ULink

You can change your password through ULink.

· Log into ULink.

· On the first page, under ‘Main Menu’, select ‘Change Password’.

· A page will be displayed to change your password. Follow directions and then exit ULink.