About IT
Vice President for Information Technology and Chief Information Officer:
Priscilla Hancock, Ph. D.
Mission & Vision
The mission of Information Technology is to provide a wide variety of technology-based services in support of the University of Louisville’s research, instruction and service goals.
The Information Technology vision is to create an environment of empowerment, efficiency, and effectiveness by providing the University of Louisville and its extended community with technology solutions and services of demonstrated value.
We Value
As part of the University of Louisville community, and as individuals, we value:
- Support of the University of Louisville’s mission
- Integrity and honesty
- Respect for people, ideas and accomplishments
- Taking on new challenges
- Commitment to understanding and accommodating the changing needs of the University of Louisville
- Promoting the use of a variety of technologies in achieving educational goals of the University of Louisville
- Continually improving our skills to better serve the University of Louisville community
Feelings of worth can flourish only in an atmosphere in which individual differences are appreciated, love and respect are shown openly, mistakes are used for learning, communication is open, responsibility is modeled, honesty is practiced, dedication is celebrated and achievement is rewarded."
--Adapted from author Virginia Satir
IT Units
Information Technology is comprised of ten units that work together to deliver technology services to the university.
Communications Services
Jo Kaelin, Director 852-7777
Voice and Data - Network Management - Installation and Support - Customer Support – Digital Signage
Consulting
Pam Frank, Assistant Director, 852-5115
iTech Connect - Technology Consulting - Research and Development - Documentation - Training - HelpDesk
Enterprise Security
Brenda Gombosky, Director 852-5037
Enterprise Network Security, Secure Access Mgmt
IT Technical Support & Operations
Deepak Sharma, Director 852-5134
Tech Support – Data Center Operations - Disaster Recovery - Capacity Planning - Disk Storage – Change Mgmt – Database Team
IT Administrative Support
Ann Hobdy, Administrative Director 852-5805
Office of VPIT
Information Systems
Terry Blishak, Director 852-5102
Enterprise Applications - Data Warehousing – Production Support
Next Gen Services
Sherry Roark, Assistant Director, 852-0947
Application and Web Development - Document Management - Digital Media Lab - Video and Photography
Printing and Copier Management
Bob Knaster, Director 852-1143
Research Computing
Mike Dyre, Director 852-5667
High Performance Computing - Research Consulting Support - Research Networking - Research Software and Support
Student & Classroom Services
Rhonda Dixon, Assistant Director 852-5043
iTech Xpress – Computing Centers - Desktop Support - Classroom Support
