Spam Filtering
Spam email is filtered from your inbox using Microsoft Forefront Online Protection for Exchange.
Getting Started
GroupWise
Exchange (Outlook)
NOTE:Your ULink password won't log you into your spam mailbox. To set up your spam mailbox password, click on either the Quick Start Guide or Detailed Instructions above.
How does it work?
Your spam filter quarantines potentially harmful email so it won't overload your mailbox and university email resources. You can view and delete spam email, as well as release it back to your inbox and report it as legitimate email.
Email in your spam mailbox is automatically deleted after 15 days unless you release it back to your inbox or delete it manually. Once spam email is deleted, it can't be retrieved. Review your spam mailbox regularly to make sure no legitimate email has been filtered from your inbox.
Important links
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Go straight to your spam mailbox.
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Report spam
If you get spam in your email inbox, you can report it by forwarding it to abuse@messaging.microsoft.com. -
Report a false positive
If you see legitimate email in your spam filter, you can report the "false positive" to false_positive@messaging.microsoft.com.
How do I get help?
If you need help, contact the Help Desk at 502-852-7997 or helpdesk@louisville.edu.
