Success Coaching Overview

What is Success Coaching?
Success coaching is a one-on-one partnership with your assigned coach, focused on helping you develop strategies and habits to stay on track to graduation and overcome challenges.

Coaching includes support with:

• Academic Skills & Strategies— Time management, study strategies and building strong learning habits
• Technology & Resource Support— Help navigating online tools and connecting with UofL resources
• Personal Support & Well-Being— Stress management, maintaining balance and staying motivated
• Financial & Career Planning— Guidance on financial planning, career readiness and graduate or professional school preparation
• Community & Belonging— Opportunities to connect with peers and the Cardinal community
• Ongoing Coaching— Consistent support from admission to graduation and beyond

Need help with something else? Just bring it to your session – we’ll figure it out together!

If you are looking for help with tutoring, research or writing assignments, UofL has resources for that too!

Your Coaching Appointment

What can I expect during my coaching appointment?
Coaching appointments are supportive, nonjudgmental, and centered around your needs as an online learner. You’ll work with your Online Student Success Coach to build strategies, navigate UofL systems, connect to resources and troubleshoot challenges as you progress toward your goals.

Here’s what to expect:

• Connect with Your Coach – Meet virtually by Teams video or phone to build a supportive relationship and share what matters most to you.
• Identify Your Needs – Talk through questions, challenges or priorities for the session.
• Explore Options – Review strategies, approaches and resources together.
• Create an Action Plan – Set clear steps and habits to help you succeed.
• Plan Next Steps – Get connected to UofL resources and schedule follow-up check-ins as needed.

Remember: Each session is flexible and tailored to you. Your coach is there to listen, guide and help you take practical steps toward success.

• How is success coaching different from tutoring or academic advising?

  We’re all here to support you and connect you with resources to help you achieve your academic and personal goals while working on an online degree program!

  Success coaching focuses on helping you develop strategies, habits, and mindsets for academic and personal success. We understand online students may face unique challenges and we're here to help you navigate them.

  Tutoring provides support with specific course content, while academic advising guides you through general student and academic issues, including major and career choice, course selection, degree requirements, and planning your academic path.

• Who can access online success coaching services?

  All undergraduate online program students at UofL, from admission through graduation.

• How do I schedule an appointment with my Online Student Success Coach?

  After admission, you can schedule through CardSmart or you can contact your coach directly. See the Meet The Team section above for details.

• How do I meet my coach? Do I have to visit campus?

  Coaching takes place 100% online. No need to visit campus. You’ll connect with your coach via Teams video call, phone or UofL email.

• Can online success coaching help me with personal challenges or career planning?

  Yes! Coaches support time management, motivation, career readiness, financial planning and connecting you to UofL resources.

Here is a selection of UofL resources that you might find helpful:

• Academic Advising
• Blackboard Help
• Counseling Center
• Disability Resource Center
• Tuition & Financial Aid
• First-Year Initiatives
• ITS Help Desk
• Military-Connected Students
• REACH
• Scholarships (Online Learning)
• University Career Center
• Virtual Writing Center