Urgent, Crisis, and Emergency Information
In cases of imminent danger to self or others, please call 911 or ULPD.
If you are in crisis or need to speak with someone urgently please call us at 852-6585 M-F or walk-in between 9am and 4pm for an urgent consultation, and we will assign a clinician to speak with you as soon as possible. We do not schedule appointments for UCs, so please call or walk in when you are ready to speak with a clinician.
Please note that urgent consultation (UC) services are provided on a first come, first served basis. Our busiest time is 2-4pm. You will need time to complete paperwork and see or receive a callback from a clinician, and we do not schedule appointments for UCs. We may have to call you back/see you on the following day if there are several students ahead of you.
If a crisis or emergency occurs when the Counseling Center is closed, please call 911 or contact a crisis hotline or other resource listed below. Hotlines will connect you with a crisis counselor who is trained to help you work through your thoughts and feelings and provide follow-up resources. The other resources provided offer opportunities to connect you to local Louisville professionals that will help you identify facilities in which you can receive urgent and/or ongoing mental health care.
For assistance with finding services through student insurance, contact Camille Smith, Program Coordinator at Campus Health Services/Insurance Advocate - phone: 852-6519 email: firstname.lastname@example.org
This information is not intended to substitute for actual counseling or any other psychological service.
Find providers in the community: click to visit louisville.thrivingcampus.com
Self-help (mobile friendly): Therapy Assistance Online (TAO)--free for all UofL students, staff, and faculty
Hotlines & Additional Resources:
24/7 Adult Crisis Line: 502-589-4313 or 800-221-0446
This 24/7 hotline is a resource offered by Seven Counties Services, a local Louisville agency. Individuals who are deaf or hard of hearing can call using KY Relay at 711.
The National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
This 24/7 line is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress.
Crisis Text Line: Text HOME to 741741
Text from anywhere in the US to connect with a trained crisis counselor. Available 24/7.
The Trevor Project: 1-866-488-7386
This 24/7 hotline is a resource specifically for youth ages 13 to 24 who identify as lesbian, gay, bisexual, transgender, or questioning (LGBTQ).
- Emergency Psychiatry at University of Louisville Hospital: 502-562-3120
- UofL Department of Public Safety (ULPD): 502-852-6111