Staff Development

The University of Louisville is committed to providing tools and information that lead to measurable performance improvement, increased job satisfaction, personal development, and positive morale for faculty and staff.  Every semester, Human Resources offers professional development programs that are free to any employee.  See the descriptions below and click "REGISTER" to sign-up and attend.  E-mail staffdev@louisville.edu with any questions.

AUGUST - DECEMBER 2015 PROGRAMS

Keeping the PEACC: 10 Practical Ways to Support Students and Reduce Experiences of Violence on a College Campus
Wednesday, August 5, 2015 at 10:00am

Human Resources 103A

As members of the campus community, we are regularly encouraged to say something if we see something concerning. “When in doubt, point it out” appears in our newsletters and posters. Yet most of us know this is much easier said than done. Meanwhile national rates of interpersonal violence in higher education are at epidemic levels with consistent attention from news media, social media, and even the White House.  How can we recognize warning signs of sexual assault, stalking, or dating violence?  What do the resources look like?  What responsibilities do you have to respond?  How can you proactively endorse UofL's Green Dot Bystander Campaign in your classroom, office, or department?

This semester the PEACC (Prevention Education Advocacy on Campus and in the Community) Program is offering a session that offers some practical solutions to these questions. We specialize in manageable “Green Dots” that staff and faculty can do to make a big difference in violence prevention on our campus. Join us to learn more about how you can contribute to a campus free of violence and fear and even serve as a PEACC liaison in your department.

Register

 

Safe Zone I Training

Wednesday, September 9, 2015 at 1:00pm

Human Resources 103A

Have you ever wanted to know more about the LGBT community? Join us for our Safe Zone 1 Ally training offered by the LGBT Center! During this 1.5 hour training, you will get the opportunity to hear from a panel of LGBT students about their personal lived experiences, learn about issues that impact LGBT people in our community, and self-reflect on what actions you can take as an Ally to help improve the lives of LGBT people. Each participant will receive a training packet packed with resources, as well as an official Safe Zone Ally sticker to display in their work space.

Everyone has something to learn, and in this safe environment all ideas and opinions are welcome. Please join us!

For more information about Safe Zone training contact Katy Garrison at katy.garrison@louisville.edu and to register, click below.

Register

 

Professional Etiquette for the Modern Workplace
Tuesday, September 15, 2015 at 10:00am

Human Resources 103A

Why do we usually put a name tag on the right?  It is easier for others to see the name tag when shaking hands.  We normally extend our right hand and this lines up our line of vision to the right.  Knowing the “why” behind etiquette protocols helps with buy-in and lays the groundwork for confidence and putting people at ease.

This presentation will take a look at the basic protocols you need to have in your professional tool box in order to better handle awkward situations.

The first section will discuss “What is professionalism?” and how to enhance your image beyond educational qualifications.  Then, we will talk about the “Best Business Etiquette Guidelines,” which will enable you to bring your “A game” manners to your work place every day.  We will share tips on the most current dos and don’ts.  We will briefly talk about the need to dress appropriately for your particular field and what that may look like from one field to another.  We will look at current etiquette trends and how to respect others in open work spaces such as the current popular “cubicle” office setup.  The perception of electronic communication:  maintaining a business level versus a more personal, casual level. Above all, this session will highlight keeping your dignity and respecting the dignity of others.

Register

 


Providing Excellent Customer Service
Wednesday, September 23, 2015 at 1:00pm & Wednesday, November 18, 2015 at 1:00pm

Human Resources 103A

Everyone’s idea of excellent customer service is a little different, so how do you make sure that everyone in your organization is on the same page?  This workshop will explore the categories of customers you serve and create a clear and compelling picture of what excellent customer service means.  Participants will learn strategies for dealing with customers and ensuring an outstanding experience while having fun and learning more about each other and their customers!

Register

 

Qualities of an Effective Supervisor
Wednesday, October 21, 2015 at 1:00pm & Wednesday, December 2, 2015 at 1:00pm

Human Resources 103A

Becoming a supervisor can be an exciting and intimidating proposition. Our training brings best practices and a better understanding of the qualities one needs to be an effective supervisor. Appropriate for new and more seasoned supervisors, this workshop provides participants with an opportunity to explore their strengths and opportunities for development around decision making, professionalism, conflict resolution strategies and communication styles.

Register

 


Title IX Mandatory Report Training

Thursday, October 8 at 9:00am in Human Resources

Thursday, October 15 at 3:00pm in Abell Building Room 109 (HSC)

Thursday, October 22 at 2:00pm in Human Resources

Thursday, October 29 at 11:00am in Human Resources

Register

 

**During the hours of our workshops, parking is permitted for Belknap employees with blue passes and up.  If you are a HSC employee, parking is permitted for green and up.