The University of Louisville is committed to providing tools and information that lead to measurable performance improvement, increased job satisfaction, personal development, and positive morale for faculty and staff. Every semester, Human Resources offers professional development programs that are free to any employee. See the descriptions below and click "REGISTER" to sign-up and attend. E-mail email@example.com with any questions.
FALL 2015 PROGRAMS
Qualities of an Effective Supervisor
Wednesday, October 21, 2015 at 1:00pm & Wednesday, December 2, 2015 at 1:00pm
Human Resources 103A
Becoming a supervisor can be an exciting and intimidating proposition. Our training brings best practices and a better understanding of the qualities one needs to be an effective supervisor. Appropriate for new and more seasoned supervisors, this workshop provides participants with an opportunity to explore their strengths and opportunities for development around decision making, professionalism, conflict resolution strategies and communication styles.
Title IX Mandatory Reporter Training
Thursday, October 15 at 3:00pm in Abell Building Room 109 (HSC)
Thursday, October 22 at 2:00pm in Human Resources
Thursday, October 29 at 11:00am in Human Resources
Are you aware that as a UofL employee, you are likely a mandatory Title IX reporter? Do you understand the responsibilities and requirements included in this role? There are two federal laws, Title IX and the Clery Act, that establish responsibilities for employees of universities to report certain types of crimes and incidents, especially sexual misconduct. To learn more about these laws, including the reporting requirements of “responsible employees,” and how to report, please register below.
Providing Excellent Customer Service
Wednesday, November 18, 2015 at 1:00pm
Human Resources 103A
Everyone’s idea of excellent customer service is a little different, so how do you make sure that everyone in your organization is on the same page? This workshop will explore the categories of customers you serve and create a clear and compelling picture of what excellent customer service means. Participants will learn strategies for dealing with customers and ensuring an outstanding experience while having fun and learning more about each other and their customers!
**During the hours of our workshops, parking is permitted for Belknap employees with blue passes and up. If you are a HSC employee, parking is permitted for green and up.