Meet our Team

Enrollment Services

Macy Bunn at the University of Louisville Online

Macy Bunn

Online Program Recruiter, Online Learning


As an Online Program Recruiter, Macy works to establish connections and build relationships with prospective online students. She can be seen throughout the community at various college and career events, answering prospective students’ questions regarding program requirements and the application process. Macy’s ultimate goal is to help students find the best online program for them.

Macy is a graduate of the University of Tennessee Knoxville. Her career in higher education has led her to recruit for colleges all across the country. She can be found at various college and career events throughout Louisville and surrounding areas and encourages prospective students to approach her with questions regarding UofL’s online programs.

What I like most about my job:

It is an honor to have the opportunity to build relationships with UofL’s online students. I greatly enjoy getting to know the students and families that I work with. My job is a very fulfilling one as I have the ability to help my students reach their educational goals.

Favorite Hobbies:

I enjoy yoga, hiking, reading, and spending time with family.

Tristan Boisseau at the University of Louisville Online

Tristan Boisseau

Enrollment Counselor, Sr., Online Learning


Being on the front-end of Online Learning, I have the unique opportunity to directly connect with individuals from all sorts of various backgrounds and experiences; knowing that UofL not only embraces but celebrates these differences makes it all the more rewarding to welcome new students to our online programs. Working at the Delphi Center, I am surrounded by a community who welcomes change and promotes growth, understanding that this leads to our ultimate goal of providing the best experience for our online students.

Favorite quote:

When I dare to be powerful, to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.

—Audre Lorde

Meredith Wright at the University of Louisville Online

Meredith Wright

Enrollment Counselor, Online Learning


Meredith has worked in higher education with adult learners for several years. Being an Enrollment Counselor for online learning enables her to guide students as they inquire and apply for online programs. She looks forward to being a part of the growth of the online learner population at the University of Louisville, ultimately helping people towards achieving their educational and career goals.

Being resourceful, finding the right ways to provide information and offer solutions is essential to her role. She studied history and earned her Bachelor of Arts at Oklahoma Christian University .

Favorite quote:

It is wonderful what great strides can be made when there is a resolute purpose behind them.

—Winston Churchill

Veronica Johnson at the University of Louisville Online

Veronica Johnson

Enrollment Counselor, Online Learning


Veronica earned her Bachelor of Arts in Strategic Communication from Morehead State University and her Master of Arts in Higher Education Administration from the University of Louisville. As an Enrollment Counselor for online learning, she’s excited about having the opportunity to work with students from all walks of life and be their advocate as they pursue their education through online learning. She strives to create an environment of inclusiveness that empowers all students to know that they are celebrated, supported and embraced.

Favorite quote:

You alone are enough. You have nothing to prove to anybody.

—Maya Angelou

Erin Elrod at the University of Louisville Online

Erin Elrod

Enrollment Counselor, Online Learning


Erin comes from a background in secondary education and has always enjoyed guiding students on their individual paths to success. As an Enrollment Counselor for online learning, she hopes to facilitate a positive experience for anyone who seeks to further their education. It is exciting to be a part of a growing department that aims to make education more attainable to a larger population through online learning. She looks forward to sharing information with prospective students about the quality programs offered at UofL and assisting them through the process of enrolling in a program that best meets their needs.


Volunteering with Big Brothers Big Sisters, playing sand volleyball, hiking

Will Adams at the University of Louisville Online

Will Adams

Enrollment Counselor, Online Learning


As an enrollment counselor for online learning, Will helps working professionals and future online students explore options for advancing their college education at UofL. He strives to empower people who want to pursue their dream of earning a degree, in a flexible and convenient manner, online. He is excited to work with prospective students interested in various areas of study, from Arts & Sciences to Engineering. Will looks forward to providing an excellent online enrollment experience for all students. He is also a proud UofL Card – he earned his Bachelor of Arts in Psychology through the University of Louisville.

Marketing & Communications

laura dorman at the University of Louisville Online

Laura Dorman

Marketing & Communications Manager, Online Learning


Laura works with colleges and academic departments within the university to develop and implement effective marketing and recruiting strategic plans for online programs. She has been working in higher education since 2006 and has marketing experience in online education, brand management, advertising strategy and taking new online programs to market.

She manages the Online Learning web presence, media buying, advertisement placements, creative work and communications related to the promotion of online programs offered at UofL. Laura’s academic background includes bachelor’s degrees in fine arts, marketing and business administration and an executive MBA. She has experienced online learning and its benefits first hand as a student.

What I like the most about my job:

In my position I get to connect nontraditional students with learning opportunities through advertisement. I enjoy playing an active role in raising awareness about online programs at UofL so adult learners can earn the degree they need, in a convenient and affordable manner. I get to be creative and strategic, challenged and rewarded, all at the same time. I love working with academia and with various types of publications (print/web) to create effective promotional materials for our online programs.

Favorite quote:

My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.

—Maya Angelou

Andrea Parr at the University of Louisville Online

Andrea Parr

Marketing and Communications Coordinator, Online Learning


Andrea brings 10 years of public relations, digital media, crisis communications, and media research experience. Throughout her career in marketing and public relations, Andrea has worked with a variety of industries from spirits to public policy. In her role as the marketing and communications coordinator for online learning at UofL, she supports the marketing manager and the university’s online programs with everything from advertising placements and strategy to content creation and web presence optimization. Andrea earned a BA from Mount Holyoke College, where she studied art history and English literature.

What I like the most about my job:

I am so fortunate to have the opportunity to work in higher education and to be surrounded by people who are committed to life-long learning - from university administrators and faculty to students and prospective students. No two days in any marketing position are alike and this is especially true in higher ed. I'm constantly challenged to ensure that our programs are accessible to individuals whose career opportunities would be enhanced and lives enriched through online education.

Favorite Book:

White Noise by Don Delillo

Ashley Jefferson at the University of Louisville Online

Ashley Jefferson

Marketing and Communications Coordinator, Online Learning


Ashley supports the Online Learning manager and team with content strategy development and copywriting, coordination of creative work and video production. Before joining the Online Learning team, Ashley worked in corporate communications and public relations. She also taught communication courses for the University of Dayton, while earning her MA in Communication. She obtained her BA from Thomas More College.

What I like the most about my job:

I love having the opportunity to use my skills and strengths to help grow and promote Online Learning. Knowing I’m working toward the end goal of helping others grow, learn and ultimately succeed is a really great feeling. Furthermore, working in marketing and/or communications for a higher education institution has always been a goal of mine and, with this role, I feel I’ve achieved that dream early.

Favorite Hobby:

Playing tabletop board games and attending concerts/music festivals

Caitlin Horsley at the University of Louisville Online

Caitlin Horsley

Marketing and Communications Coordinator, Online Learning


Caitlin supports the university’s online programs with social media expertise, content development, copy writing, website optimization and strategic communication. Caitlin’s background includes marketing, communications and public relations. She has cultivated her skills by working with various industries from international business to not-for-profit associations. She earned her BA in Public Relations from Marshall University.

What I like most about my job:

As a person who is always trying to learn new things, I can’t imagine a better field for myself than higher education. I greatly enjoy being part of a team that is dedicated to making education accessible to anyone, anywhere.

Favorite TV show:

Jessica Jones & Stranger Things

Sara Morris at the University of Louisville Online

Sara Morris

Marketing and Communications Coordinator, Online Learning


As a marketing and communications coordinator, Sara works with the marketing team to promote all online programs at UofL, through advertising strategies and media buying, campaign management, results analysis and reporting. She brings extensive experience in coordinating, negotiating, planning and buying media for Fortune 500 Companies. She obtained her BA and MA in Communication from Bellarmine University.

What I like the most about my job:

My favorite part about my job is knowing that the tasks I perform day in and day out serve a greater purpose: reaching potential students with messaging that can inspire them to change their lives. Knowing that an ad campaign I work on could be the spark that ignites their desire to go back to school, finish a degree, or obtain the education needed for a better job, is truly rewarding.

Favorite Hobby

I love all things sports related, including coaching a middle school basketball team, crafting on my Cricut, and spending time with family and friends.

Administration & Operations

kristen brown at the University of Louisville Online

Kristen Brown

Associate Director, Online Learning


Kristen Brown is Associate Director for Online Learning at the University of Louisville. Kristen has been working in the field of online education since 2001 and has experience with bringing new degrees and certificates online, developing student services for online students, and working with data management systems to create meaningful reports. At UofL, Kristen partners with the academic departments and units to bring programs online, clarifies policy related to online education, manages state and federal regulations related to online, and oversees marketing, prospective student management, online education data, and student services for online students. Prior to her career in online education, Kristen was a project manager for several years with a web development firm as well as with a benefits management company where she also served as a programmer. Kristen’s diverse background is connected by using technology creatively, which continues in her career at UofL.

What I like the most about my job:

I truly enjoy working with aspects of the university community – from the academic units to student services to administrative units – the connections and relationships I make throughout campus give me energy and help me understand the university more each day. Further, having my professional home in the Delphi Center for Teaching and Learning provides the foundation for making these connections.

Favorite Book:

A Confederacy of Dunces by John Kennedy Toole

Rob Campbell at the University of Louisville Online

Rob Campbell

Program Coordinator, Online Learning


As program coordinator, Rob shares a high level view of the operations intrinsic to the office of Online Learning and our partner programs. He works with internal partners (programs and departments) at UofL to ensure that all projects and tasks are completed on time and that any arising issues are addressed in a timely manner. He plans, schedules and documents our team’s meetings, researches online learning trends and new university initiatives, organizes and tracks the office budget and provides support to the Assistant Director of Online Learning, Kristen Brown. Rob earned a BA from Indiana University, where he studied English and history.

What I like the most about my job:

I am very fortunate to be in a position where I can see new academic programs and ideas for expanding online learning at UofL move through the planning stage and into reality. Even more so, I find it incredibly rewarding to work with a team of dedicated colleagues who are committed to excellence. This framework not only embraces the Delphi Center’s primary mission, but also provides exemplary service for our students who seek to improve their lives through online education.

Favorite Author:

Douglas Coupland

Melinda Addie at the University of Louisville Online

Melinda Addie

Administrative Systems Analyst, Online Learning


As the Administrative Systems Analyst for online learning, Melinda oversees the data housing, reporting and functionality of the lead management system, Radius. She focuses on organizing and analyzing prospective student data for inquiries to UofL online programs, as well as data points for UofL students who take online classes or are enrolled in online programs. The data analysis and reporting information is used to continuously improve the university’s online programs, inquiry management and enrollment management processes.

Through her college education, Melinda has experienced learning both in traditional and online format. She earned an undergraduate degree in English at the University of North Carolina in Greensboro and an MA in Journalism and Mass Communications at Marshall University. As an online student at Indiana University’s Kelley School of Business, Melinda expanded her skills in data analysis by taking courses in business analytics. She has worked in communications, public relations and fundraising for the nonprofit sector for most of her career.

What I like the most about my job:

I find it not only challenging and stimulating, but also very rewarding to be one of the many moving parts in serving the prospective online student population, working in an environment of collaboration and excellence, supporting partner schools/departments in making strategic decisions, and in creating learning opportunities for online students that can help them achieve their education and career goals.

Favorite quote:

There are two ways of spreading light: to be the candle or the mirror that reflects it.

—Edith Warton

Danielle Eckert at the University of Louisville Online

Danielle Eckert

Administrative Systems Analyst, Online Learning


Danielle provides customer relationship management (CRM) system support for the Online Learning team and academic partners. This includes collaboration with the Senior Administrative Systems Analyst on addressing system issues, incorporating enhancements and providing data supporting the Online Enrollment Services and Marketing teams. Danielle has been working in higher education and enrollment data management since 2014, providing progress reports and data analysis and maintaining data integrity in an admissions setting. Danielle has a BS in Architecture and Environmental Design from Kent State University.

What I like most about my job:

I value the power of higher education to allow a person to redesign their future. It is a joy to be part of a community committed to creating flexible and accessible education to anyone with the ambition to pursue it.

Favorite Hobbies:

I love all things theatre from singing and dancing to costuming.

Kathryn Cross at the University of Louisville Online

Kathryn Cross

State Authorization Analyst


As State Authorization Analyst, Kathryn is responsible for making sure the University complies with laws and regulations in all fifty states relating to the university’s activities in other states (ex. offering online programs, allowing students to participate in internships, advertising, recruiting, etc.). She focuses on completing the necessary paperwork to authorize the University to offer programs and conduct other activities in all states. She is also the point person for questions from internal departments regarding state authorization and related issues.

Additionally, she has developed experience with research and policy analysis through volunteer work with non-profit organizations, and has experience with leading projects, designing and editing, fundraising, and client representation gained throughout high school and college. Kathryn earned a Bachelor of Arts in Psychology (cum laude) in 2012 and a Juris Doctorate (magna cum laude) in 2015, both from the University of Louisville.

What I like the most about my job:

What I enjoy most about my job is the freedom I have to try on many different hats. State authorization is a large, complex project which requires the ability to read and understand statutes and regulations, communicate effectively and persuasively with different types of people (e.g., regulators, university administrators, students), analyze budgets, participate in strategic planning, and organization and time management. I could not imagine a better way to utilize my degree and start my professional career than to work at the Delphi Center and with my Delphi colleagues.

Favorite hobby:

I enjoy crafting (scrapbooking, painting, drawing), playing musical instruments (piano, guitar, and drums), playing board games with friends and family, and volunteering with animal welfare organizations.

Emily Grubs at the University of Louisville Online

Emily Grubs

Graduate Assistant, Online Learning


As a graduate assistant, Emily supports the Online Learning team by providing research assistance for various projects, such as collecting institutional data or compiling information about career outcomes for online students. She also assists the team with marketing projects, budget tracking, and data management. Emily earned an AS in Information Technology from Sullivan University and a BS in Psychology from Indiana University. She is working toward a Master of Education in Counseling and Personnel Services with a concentration in College Student Personnel from UofL.

Favorite Author:

JK Rowling

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