Attention: Program registration is currently unavailable as we upgrade our registration system. Registration will be open again after 9 a.m., Tuesday, May 21. If you have questions, please contact us at 502.852.6456 during business hours (8:30 a.m. - 4:30 p.m.).

Beyond Conflict Management

Turning Differences into Positive Business Relationships

Conflicts and disagreements happen every day; successful companies use this energy in a positive way to harness differences in a healthy manner. This interactive seminar will provide you with the tools to understand and manage differences in the workplace, improve communication, and create a positive and productive workplace environment.

You Will Learn to:

  • Employ techniques of interest-based negotiation to build and maintain successful, productive work relationships
  • Become a better listener
  • Employ good communication and mutual respect in managing workplace misunderstandings
  • Use language and non-verbal communication effectively
  • Pre-approved for 5 credit hours with HRCI
  • This program is valid for 6.5 PDCs for the SHRM-CPSM or SHRM-SCPSM

Seminar Fee

$430 (includes instruction, seminar manual, certificate of completion and parking)

All dates meet from 8:30 a.m.—4:30 p.m.

  • Notify Me

    Sign up to be notified about future sessions of this and similar seminars.

    Sign Up

Instructor

Michael Harper



What is the best way to handle conflict in the workplace?

Learn more about conflict management styles and tactics to resolve workplace issues.

^ Top of Page