Beyond Conflict Management
Turning Differences into Positive Business Relationships
Conflicts and disagreements happen every day; successful companies use this energy in a positive way to harness differences in a healthy manner. This interactive seminar will provide you with the tools to understand and manage differences in the workplace, improve communication, and create a positive and productive workplace environment.
You Will Learn to:
- Employ techniques of interest-based negotiation to build and maintain successful, productive work relationships
- Become a better listener
- Employ good communication and mutual respect in managing workplace misunderstandings
- Use language and non-verbal communication effectively
$395 (includes instruction, seminar manual, materials, lunch, certificate of completion, parking and refreshment breaks)
All dates meet from 8:30 a.m.—4:30 p.m.
5/19/2015Tuesday - #157LBC
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