Pol-IT Media Support

policy media support it modified Thu Jan 30 2020 15:20:30 GMT-0500 (Eastern Standard Time)

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University of Louisville

OFFICIAL
UNIVERSITY
ADMINISTRATIVE
POLICY

POLICY NAME

IT Media Support

EFFECTIVE DATE

July 10, 2015

POLICY APPLICABILITY

This policy applies to the University Community (administrators, faculty, staff, and students).

POLICY STATEMENT

IT Media Support provides instructional technology equipment and staff on a first-come, first-served basis and based on the following order of priority:

  • Faculty teaching courses that grant UofL academic credit to students
  • UofL administrative functions; e.g. meetings and various types of presentations
  • UofL sponsored programs (Including UofL Continuing Education programs)
  • Current UofL students that need equipment for a class
  • Recognized Student Organizations (RSO) for activities associated with the organization


REASON FOR POLICY

Availability and scheduling of Media 

RELATED INFORMATION

IT Media Support does not provide equipment or services for personal use (references to local vendors can be provided upon request).

IT Media Support does not charge for instructional use (i.e. programs that grant UofL academic credits), except for consumable supplies (e.g. audio tape).

IT Media Support does charge for equipment, labor (if needed or requested and available) and consumable supplies for all non-instructional use (i.e. use that is not for UofL academic credits).


DEFINITIONS

University employee: Individuals who are administrators, faculty, staff, and/or student employees

Current student: Individual actively enrolled at the University and currently taking classes


ADMINISTRATIVE AUTHORITY

Executive Vice President and University Provost

RESPONSIBLE UNIVERSITY DEPARTMENT/DIVISION

Information Technology

Miller IT Center 109, Louisville, KY 40292

IT Helpdesk Phone: 502-852-7997

IT Helpdesk Service Now or Live Chat: http://louisville.edu/it/helpdesk


HISTORY

Revision Date(s): 7/1/1976; 8/8/2003; 7/10/2015

The University Policy and Procedure Library is updated regularly. In order to ensure a printed copy of this document is current, please access it online at http://louisville.edu/policies.