Vending Operations

The University's vending services are contracted with Canteen Service Company and Pepsi Beverages Company.

Problem with a vending machine? 
If you need to report a problem with one of the on-campus vending machines, please call:

Canteen: (502) 778-1641

Pepsi: (800) 562-6800 (maintenance repairs) or (502) 592-1021 (refills)

Need a refund?
Although we work closely with our contract vendors to keep the vending machines in excellent condition, there are times when things happen and refunds are necessary.  To receive a refund for money lost in a soda or snack vending machine, you just need to go to one of the following locations and complete a refund slip.


  • Belknap Campus and Health Science Campus
    Cardinal Card Office
    Houchens Building, Room LL05 
    Monday through Friday
    8:30am to 5:00pm 
    Contact:  502.852.7520
  • Shelby Campus
    Burhans Hall, Room 114
    Monday through Friday
    8:30am to 4:30pm
    Contact:  502.852.6456


For more information concerning Vending Operations, please contact Contract Administration.