Self-Help Reading Materials

Apologies (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 03:56 PM

 

Checklist for Difficult Conversations (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 03:57 PM

 

Do's and Don'ts for Responding to Complaints about Your Behavior (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 03:58 PM

 

Writing a Letter (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 03:59 PM

 

Ombuds Recommended Reading List (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:00 PM

 

Negotiation Strategies (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:01 PM

 

Preparing for Your Mediation — by UofL Ombuds Office — last modified Oct 27, 2008 04:02 PM

 

Resistance or Cooperation? (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:02 PM

 

Responding to Critical Supervisory Feedback (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:03 PM

 

The Practices of a Good Listener (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:03 PM

 

Responding to Complaints (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:04 PM

 

Resistencia o Cooperacion? (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:05 PM

 

Options for Creating a Record of Complaint (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:06 PM

 

Informal Strategies for Responding to Sexual Harassment (pdf) — by UofL Ombuds Office — last modified Oct 27, 2008 04:06 PM

 

Workplace Bullying — by Porter,Karen Harrell — last modified Nov 09, 2010 11:10 AM

Workplace bullying often involves an abuse or misuse of power. Bullying includes behavior that intimidates, degrades, offends, or humiliates a worker, often in front of others. Bullying behavior creates feelings of defenselessness in the target and undermines an individual’s right to dignity at work...

The Best Kept Secrets to a Better Life — by Porter,Karen Harrell — last modified Mar 23, 2011 09:53 AM

Nine questions to ask yourself by Tony Belak