PJCS Home ticketmaster.com Louisville/Jefferson County Convention & Visitors Bureau Center

General Information & Stadium Policies

Location

The venue is located on the south end of the University of Louisville campus at 2800 S. Floyd Street. It provides a home for Cardinal football...a state of the art design and fan-friendly environment that hosts concerts, soccer matches and conventions. Papa John's Cardinal Stadium is one of the finest in the nation.

Unauthorized Ticket Sales

Resale of tickets to a sporting event for more than the face value of the ticket is prohibited by law, as is the resale of any tickets to any event on PJCS property. The University of Louisville does not authorize selling individual or season tickets for more than face value. The U of L Athletic Department reserves the right to revoke the ticket privileges, including season ticket renewals, of an customer who scalps tickets. Please no reselling of tickets on PJCS grounds.

U of L Alcohol Policy

Kentucky law prohibits public intoxication, possession of alcoholic beverages by those under the age of 21, and unauthorized distribution of alcohol on any licensed premises. Unless dispensed by authorized caterers, possession of alcoholic beverages at Papa John's Cardinal Stadium is prohibited by law and subject to legal enforcement. The sale of alcoholic beverages will be discontinued in Papa John's Cardinal Stadium at the end of the third quarter. A limit of two (2) alcoholic beverages may be purchased at a time. In Papa John's Cardinal Stadium, Sections 109 and 209 up to rows LL are alcohol free. Consuming alcoholic beverages is prohibited in these sections.

The U of L Athletic Association reserves the right to revoke the ticket privileges and/or expel from the premises anyone whose conduct is deemed objectionable, dangerous, or deprives other fans from their enjoyment of the game. Please be responsible. Thank you for your cooperation.

Smoking

In Papa John's Cardinal Stadium, smoking is allowed only in designated areas. Please, no smoking in the restrooms or any enclosed areas such as the L-Club room. Smoking is also prohibited in the following seat sections: 109, 110, 111, 209, 211, 212, 213, 214, 215 and 216.

The University of Louisville reserves the right to relocate to another area or eject from the stadium anyone who does not comply with the smoking policy.

Elevators

Access to the Brown & Williamson Club, the private suites and Club level seats is by elevator only. The elevators are located on the West Side of the stadium. At five minutes before the start of the game, the end of the first half, and the conclusion of the game, the elevator designated for press usage will be limited to the working members of the media and game coaching staffs. Seats in levels one and two are not accessible by the elevators.

First Aid

Jewish Hospital HealthCare Services Registered Nurses will provide treatment for the fans in the First Aid Stations located on the West, East and South sides of the stadium. A volunteer physician and ambulance personnel will be available to coordinate any emergency medical services needed by the fans.

Restrooms

All the restrooms in Papa John's Cardinal Stadium are fully accessible and have wheelchair accessible facilities. Entrances to the restrooms are located on the outer side of the concourse. Additionally, there is a companion restroom available on the East and West side of the concourse level at the 50-yard line. To access the companion restroom, please see the representative in the customer service booth. Baby changing stations are available in most of the restrooms.

Accessible Seats / Wheelchair Spaces

Accessible seats and spaces for wheelchairs and companion seats are available for purchase as season tickets and, on a limited basis, for individual games. These tickets may be purchased in advance by calling the ticket office at (502) 852-5151 or (502) 852-5863. Fans using wheelchairs may purchase one companion seat adjacent to the wheelchair space. Depending upon availability, seats for additional guests will be located as close as possible to the wheelchair space. Fans purchasing accessible seats may be limited to two accessible seats with additional guests located as close as possible to the accessible seats.

Parking and Shuttle Service

U of L season ticket holders have the opportunity to purchase prepaid parking for lots at PJCS. Lots are assigned depending upon seat type and location. Single game patrons are encouraged to park in surface lots west of the stadium and at the Kentucky Fair and Exposition Center. There will be no curbside parking on Floyd Street.

Season ticket holders who wish to purchase a Papa John's Cardinal Stadium handicapped parking permit must first have a Kentucky handicapped parking tag. Handicapped spaces in the red reserved lots will be assigned to eligible ticket holders. Access to the handicapped spaces in the green reserved lot is first-come/first-serve for the qualified season ticket holders.

The Park-and-Ride lot for fans with Kentucky handicapped parking tags is in the Floyd Street Garage. A Wheelchair-Accessible vehicle will shuttle disabled fans between this lot and the stadium.

Ticket Exchange for Wheelchair Spaces / Accessible Seats

Patrons who need to exchange a non-accessible seat for a wheelchair space or accessible seat should call the ticket office in advance to arrange for their special needs guests. These exchanges will be made on a first-call/first-serve basis and will depend on ticket availability

Tickets

Everyone over the age of two (2) must have a ticket. Please retain your stub. Student tickets are stamped STUDENT and require a valid student ID for admittance. student tickets must not be re-sold or given to anyone without a valid ID. Lost tickets cannot be replaced or duplicated. Please be sure to secure your tickets in a safe place between games. Tickets may be purchased at the ticket office located near Gate 2 on the east side of Papa John's Cardinal Stadium and the Student Activities Center, Monday through Friday 9 a.m. to 5 p.m. The ticket office at Papa John's Cardinal Stadium will open at 9 a.m. on game day and remain open through halftime of the game.

Will Call

The Will Call windows are located in the ticket office near Gate 2 on the east side of the stadium. Will Call opens two hours before kickoff. Identification is required to pick up tickets.

Address Change

The Athletic Department makes every attempt to protect the entitlement of the season ticket holder; therefore, requests to change the mailing address on the account must be made in writing by the season ticket holder. It is the responsibility of the season ticket holder to assure the ticket office has the correct mailing address for their account

Customer Service

Customer service booths are located on the East, West and South sides of the concourse. If you have special concerns or need assistance at the game, please see the Customer Service representative at these locations. Lost and found may be taken to the customer service booths.

The Brown & Williamson Club

The Brown & Williamson Club at Papa John's Cardinal Stadium can be exclusively yours for your next event. For private and social gatherings, corporate and community functions, the unique, elegant and spacious club can accommodate your every need. Call the Brown & Williamson Club Events Coordinator at (502) 852-2779 for rental information.

No Throwing Footballs in Parking Lots

Throwing footballs or objects of any kind is a safety hazard to others and is prohibited in the parking lots and inside the stadium. Anyone who throws objects is liable if their actions result in damage to property or injury to others. Please DO NOT THROW OBJECTS anywhere on Papa John's Cardinal Stadium grounds.

Emergency Procedures

In case of an emergency - PLEASE - REMAIN CALM. Follow the instructions of the Stadium Security and Ushering Personnel and the Public Address Announcements.

Tailgating

Tailgating is limited to the parking lots designated for game day parking. (Tailgating is not allowed in the Floyd Street Garage). Your parking pass is good for only one space. Tailgating must be confined to each vehicle space and all vehicles are limited to one parking place. Bottles and open containers may not be carried around the parking lots. All drinks should be placed in plastic/disposable cups and consumed at your tailgating location.

Containers

To help assure the security and safety of our fans, coaches and players; no cans, kegs, glass or plastic bottles, nor backpacks, bags or coolers of any type can be carried into Papa John's Cardinal Stadium. All containers, baby bags and purses are subject to inspection and searches. Thank you for your cooperation.

Refreshments

Fans may not carry food or drinks into Papa John's Cardinal Stadium. Concession stands, conveniently located on the concourse level, offer a wide variety of refreshments for your enjoyment at the game.

Umbrellas

For the comfort and safety of all, umbrellas are not permitted inside Papa John's Cardinal Stadium. Please be prepared to use rain gear or ponchos during inclement weather.

Papa John's Cardinal Stadium Operating Time

Kickoff times are subject to change. Please consult the media for correct times. Stadium entrances open two (2) hours prior to the start of the game. The Street Festival booths open three (3) hours prior to kickoff. Tailgating and parking lots will open five (5) hours prior to kickoff. Plan to come early and enjoy tailgating and the Street Festival before the game.

Concealed Weapons

University of Louisville policy prohibits possession of a deadly weapon or destructive device on any U of L property. Violators of this policy are subject to expulsion from the property. (1996HB40)

Cardinal Fans' Safety

Please do not use profanity or engage in behavior that keeps others from enjoying the game. For the benefit, safety and pleasure of guests attending events in Papa John's Cardinal Stadium, our gate attendnats and officials are instructed to deny admission to anyone having in their possession: umbrellas, bottles, alcoholic beverages, containers or weapons of any kind.