Get Unstuck with Best Practice Skills for High-Stakes Interactions
According to New-York Times best-selling book Crucial Conversations, a crucial conversation is when emotions are strong, opinions vary and the stakes are high. This seminar will show you how to have open dialogue when dealing with sticky or high stakes situations. Learn how to speak up, be heard and influence others to create a foundation of successful communications. You will be able to create environments where you can identify new ideas and make better decisions while increasing your credibility and productivity.
You Will Learn How to:
- Identify the elements of a crucial conversation
- Create a safe environment to talk about almost anything
- Shift hurt feelings into productive conversations
- Influence and persuade others
$395 (includes instruction, seminar manual, lunch, certificate of completion, parking and refreshment breaks)
All dates meet from 8:30 a.m.—4:30 p.m.
6/25/2014Wednesday - #147MBD