Sunday – Thursday 8 am – 8 pm
Friday - Saturday 8 am – 5 pm
Closed University Holidays
502-852-8833, bbsupport@louisville.edu
Please be patient and allow the phone to ring several times while the system locates someone to assist you. Should you arrive in voicemail, all support personnel are on the phone with other callers. Please leave your name and contact information so that we are able to get back to you promptly. You may get a return call from an out-of-state phone number, this is the UofL Blackboard Helpdesk.
PASSWORD ISSUE? CONTACT IT HELPDESK.
On Saturday, April 12th, 2025, Panopto will take the NA cloud offline at 19:00 PDT (22:00 EDT) for 3 hours for site maintenance. 20250410
Bb deprecated most third party blocks in 2024, thus the old Manage User tool does not work. The new tools are found in Course Tools & Organization Tools and is Manage Course Users & Manage Org Users respectively. In Ultra courses and orgs, you will find the tools via Books and Tools. 20240110