Meet our Team

Enrollment Services

Adam Pryor at the University of Louisville Online

Adam Pryor

Enrollment Services Manager, Online Learning

800.871.8635

Adam leads the Online Enrollment Services team as they guide prospective students through the discovery, application and enrollment processes for online programs at UofL. The team’s number one goal is to provide a perfect enrollment experience for each student and to help them make life-changing decisions and reach their education goals.

Adam brings 11 years of experience in various enrollment functions, including operations, process development and improvement, and system support. Adam completed his Bachelor’s Degree in Management in 2015 online at Indiana Wesleyan University, which helped fuel his desire to help other students pursue their education online.

What I like most about my job:

I have the pleasure of working with extremely intelligent and driven people who expect excellence from themselves and each other. I enjoy leading my team because they truly care about each future UofL online student and their wellbeing. I find that working in higher education is very fulfilling because I can see the impact of my team’s work for years to come.

Favorite Hobbies:

I enjoy watching UofL sports, playing disc golf, and taking adventures with my three daughters.


Tristan Boisseau at the University of Louisville Online

Tristan Boisseau

Enrollment Counselor, Sr., Online Learning

800.871.8635

Being on the front-end of Online Learning, I have the unique opportunity to directly connect with individuals from all sorts of various backgrounds and experiences; knowing that UofL not only embraces but celebrates these differences makes it all the more rewarding to welcome new students to our online programs. Working at the Delphi Center, I am surrounded by a community who welcomes change and promotes growth, understanding that this leads to our ultimate goal of providing the best experience for our online students.

Favorite quote:

When I dare to be powerful, to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.

—Audre Lorde


Amber Yocum at the University of Louisville Online

Amber Yocum

Enrollment Counselor, Online Learning

800.871.8635

As Enrollment Counselor for online learning, Amber assists prospective online students by providing information on their programs of interests, helps determine which programs would best suit their personal and professional paths, and works directly with academic departments to ensure prospective students have access to all university resources available. Amber is an alumna of the University of Louisville, majored in Women’s and Gender Studies, and has several years of experience in recruiting, enrollment and higher education.

What I like most about my job: I love working directly with future students in my role as Enrollment Counselor; I am passionate about helping others discover their own passions and figuring out how I can best assist them in meeting their goals. I enjoy being a student-advocate and love being in a position where I can be enthusiastic about earning a degree online, and relay how great UofL students, staff and faculty truly are.

Favorite quote:

If they give you ruled paper, write the other way

—Juan Ramón Jiménez


Lisa Cox at the University of Louisville Online

Lisa Cox

Enrollment Counselor, Online Learning

800.871.8635

Lisa has over 10 years of experience in customer service, human resources and communication. The common thread in all of her roles has always been connecting with people. As an enrollment counselor, Lisa guides online prospective students in their degree selection and journey of fulfilling their goals and aspirations. She also provides support with the application and admission process.

Being resourceful, finding the right ways to provide information and offer solutions has been essential to her role. Lisa earned an undergraduate degree in English – Creative Writing at Eastern Kentucky University.

What I like the most about my job:

I like helping online students discover their path to success. Working in higher education has been a huge educational experience for me and has given me the opportunity to work with people who are dedicated to helping students. I also like the collaborative environment. Everyone has such diverse expertise including marketing, technology, and design. We all support each other toward our common goal

Favorite quote:

Never underestimate the power of dreams and the influence of the human spirit. We are all the same in this notion: The potential for greatness lives within each of us

—Wilma Rudolph



Marketing & Communications


laura dorman at the University of Louisville Online

Laura Dorman

Marketing & Communications Manager, Online Learning

502.852.0363

Laura works with colleges and academic departments within the university to develop and implement effective marketing and recruiting strategic plans for online programs. She has been working in higher education since 2006 and has marketing experience in online education, brand management, advertising strategy and taking new online programs to market.

She manages the Online Learning web presence, media buying, advertisement placements, creative work and communications related to the promotion of online programs offered at UofL. Laura’s academic background includes bachelor’s degrees in fine arts, marketing and business administration and an executive MBA. She has experienced online learning and its benefits first hand as a student.

What I like the most about my job:

In my position I get to connect nontraditional students with learning opportunities through advertisement. I enjoy playing an active role in raising awareness about online programs at UofL so adult learners can earn the degree they need, in a convenient and affordable manner. I get to be creative and strategic, challenged and rewarded, all at the same time. I love working with academia and with various types of publications (print/web) to create effective promotional materials for our online programs.

Favorite quote:

My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.

—Maya Angelou


Andrea Parr at the University of Louisville Online

Andrea Parr

Marketing and Communications Coordinator, Online Learning

502.852.1677

Andrea brings 10 years of public relations, digital media, crisis communications, and media research experience. Throughout her career in marketing and public relations, Andrea has worked with a variety of industries from spirits to public policy. In her role as the marketing and communications coordinator for online learning at UofL, she supports the marketing manager and the university’s online programs with everything from advertising placements and strategy to content creation and web presence optimization. Andrea earned a BA from Mount Holyoke College, where she studied art history and English literature.

What I like the most about my job:

I am so fortunate to have the opportunity to work in higher education and to be surrounded by people who are committed to life-long learning - from university administrators and faculty to students and prospective students. No two days in any marketing position are alike and this is especially true in higher ed. I'm constantly challenged to ensure that our programs are accessible to individuals whose career opportunities would be enhanced and lives enriched through online education.

Favorite Book:

White Noise by Don Delillo



Ashley Jefferson at the University of Louisville Online

Ashley Jefferson

Marketing and Communications Coordinator, Online Learning

502.852.0367

Ashley supports the Online Learning manager and team with content strategy development and copywriting, coordination of creative work and video production. Before joining the Online Learning team, Ashley worked in corporate communications and public relations. She also taught communication courses for the University of Dayton, while earning her MA in Communication. She obtained her BA from Thomas More College.

What I like the most about my job:

I love having the opportunity to use my skills and strengths to help grow and promote Online Learning. Knowing I’m working toward the end goal of helping others grow, learn and ultimately succeed is a really great feeling. Furthermore, working in marketing and/or communications for a higher education institution has always been a goal of mine and, with this role, I feel I’ve achieved that dream early.

Favorite Hobby:

Playing tabletop board games and attending concerts/music festivals



Caitlin Horsley at the University of Louisville Online

Caitlin Horsley

Marketing and Communications Coordinator, Online Learning

502.852.0656

Caitlin supports the university’s online programs with social media expertise, content development, copy writing, website optimization and strategic communication. Caitlin’s background includes marketing, communications and public relations. She has cultivated her skills by working with various industries from international business to not-for-profit associations. She earned her BA in Public Relations from Marshall University.

What I like most about my job:

As a person who is always trying to learn new things, I can’t imagine a better field for myself than higher education. I greatly enjoy being part of a team that is dedicated to making education accessible to anyone, anywhere.

Favorite TV show:

Jessica Jones & Stranger Things



Administration & Operations


kristen brown at the University of Louisville Online

Kristen Brown

Assistant Director, Online Learning

502.852.8565

Kristen Brown is Assistant Director for Online Learning at the University of Louisville. Kristen has been working in the field of online education since 2001 and has experience with bringing new degrees and certificates online, developing student services for online students, and working with data management systems to create meaningful reports. At UofL, Kristen partners with the academic departments and units to bring programs online, clarifies policy related to online education, manages state and federal regulations related to online, and oversees marketing, prospective student management, online education data, and student services for online students. Prior to her career in online education, Kristen was a project manager for several years with a web development firm as well as with a benefits management company where she also served as a programmer. Kristen’s diverse background is connected by using technology creatively, which continues in her career at UofL.

What I like the most about my job:

I truly enjoy working with aspects of the university community – from the academic units to student services to administrative units – the connections and relationships I make throughout campus give me energy and help me understand the university more each day. Further, having my professional home in the Delphi Center for Teaching and Learning provides the foundation for making these connections.

Favorite Book:

A Confederacy of Dunces by John Kennedy Toole


Rob Campbell at the University of Louisville Online

Rob Campbell

Program Coordinator, Online Learning

502.852.7622

As program coordinator, Rob shares a high level view of the operations intrinsic to the office of Online Learning and our partner programs. He works with internal partners (programs and departments) at UofL to ensure that all projects and tasks are completed on time and that any arising issues are addressed in a timely manner. He plans, schedules and documents our team’s meetings, researches online learning trends and new university initiatives, organizes and tracks the office budget and provides support to the Assistant Director of Online Learning, Kristen Brown. Rob earned a BA from Indiana University, where he studied English and history.

What I like the most about my job:

I am very fortunate to be in a position where I can see new academic programs and ideas for expanding online learning at UofL move through the planning stage and into reality. Even more so, I find it incredibly rewarding to work with a team of dedicated colleagues who are committed to excellence. This framework not only embraces the Delphi Center’s primary mission, but also provides exemplary service for our students who seek to improve their lives through online education.

Favorite Author:

Douglas Coupland


Melinda Addie at the University of Louisville Online

Melinda Addie

Administrative Systems Analyst, Online Learning

502.852.7605

As the Administrative Systems Analyst for online learning, Melinda oversees the data housing, reporting and functionality of the lead management system, Radius. She focuses on organizing and analyzing prospective student data for inquiries to UofL online programs, as well as data points for UofL students who take online classes or are enrolled in online programs. The data analysis and reporting information is used to continuously improve the university’s online programs, inquiry management and enrollment management processes.

Through her college education, Melinda has experienced learning both in traditional and online format. She earned an undergraduate degree in English at the University of North Carolina in Greensboro and an MA in Journalism and Mass Communications at Marshall University. As an online student at Indiana University’s Kelley School of Business, Melinda expanded her skills in data analysis by taking courses in business analytics. She has worked in communications, public relations and fundraising for the nonprofit sector for most of her career.

What I like the most about my job:

I find it not only challenging and stimulating, but also very rewarding to be one of the many moving parts in serving the prospective online student population, working in an environment of collaboration and excellence, supporting partner schools/departments in making strategic decisions, and in creating learning opportunities for online students that can help them achieve their education and career goals.

Favorite quote:

There are two ways of spreading light: to be the candle or the mirror that reflects it.

—Edith Warton


Kathryn Cross at the University of Louisville Online

Kathryn Cross

State Authorization Analyst

502.852.7606

As State Authorization Analyst, Kathryn is responsible for making sure the University complies with laws and regulations in all fifty states relating to the university’s activities in other states (ex. offering online programs, allowing students to participate in internships, advertising, recruiting, etc.). She focuses on completing the necessary paperwork to authorize the University to offer programs and conduct other activities in all states. She is also the point person for questions from internal departments regarding state authorization and related issues.

Additionally, she has developed experience with research and policy analysis through volunteer work with non-profit organizations, and has experience with leading projects, designing and editing, fundraising, and client representation gained throughout high school and college. Kathryn earned a Bachelor of Arts in Psychology (cum laude) in 2012 and a Juris Doctorate (magna cum laude) in 2015, both from the University of Louisville.

What I like the most about my job:

What I enjoy most about my job is the freedom I have to try on many different hats. State authorization is a large, complex project which requires the ability to read and understand statutes and regulations, communicate effectively and persuasively with different types of people (e.g., regulators, university administrators, students), analyze budgets, participate in strategic planning, and organization and time management. I could not imagine a better way to utilize my degree and start my professional career than to work at the Delphi Center and with my Delphi colleagues.

Favorite hobby:

I enjoy crafting (scrapbooking, painting, drawing), playing musical instruments (piano, guitar, and drums), playing board games with friends and family, and volunteering with animal welfare organizations.


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